FDA Adverse Event Malfunction Summary report: N

SURESCAN

MDR report key: 6911702 · Received October 3, 2017

Report

Report Number
3004209178-2017-20534
Event Type
Malfunction
Date Received
October 3, 2017
Date of Event
September 1, 2017
Report Date
October 3, 2017
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
LGW
UDI-DI
00643169109483
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

INFORMATION WAS RECEIVED FROM A CONSUMER REGARDING A PATIENT WHO WAS IMPLANTED WITH A NEUROSTIMULATOR (INS) FOR FAILED BACK SURGERY SYNDROME AND SPINAL PAIN. IT WAS REPORTED THAT THE PATIENT HAD BEEN EXPERIENCING POOR COMMUNICATION. THE CALLER REPORTED THAT THE PATIENT¿S INS ¿WENT TO SLEEP¿ AND NEEDED TO BE WOKEN UP. THEY STATED THAT THE PATIENT WAS UNABLE TO CHARGE THE INS. THE CALLER REPORTED THAT THE REASON FOR NOT CHARGING WAS DUE TO NON-COMPLIANCE. THEY STATED THAT THE PATIENT HAD TO MAKE A TRIP AND FORGOT THEIR INS RECHARGER (INSR). THE CALLER WAS REDIRECTED TO FOLLOW-UP WITH A HEALTHCARE PROFESSIONAL (HCP). THE CALLER STATED THAT THE PATIENT WAS IN SO MUCH PAIN. THEY REPORTED THAT THEY ¿DNK¿ IF THEY COULD GET THEM OFF THE COUCH. THEY NOTED THE PATIENT HAD PAIN ON FRIDAY, SATURDAY, SUNDAY, AND TODAY. NO FURTHER COMPLICATIONS WERE REPORTED. FOLLOW-UP WAS CONDUCTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
692296 SURESCAN STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC PUERTO RICO OPERATIONS CO. 97714 00643169109483

Patients

Seq Age Sex Outcome Treatment
1 78 YR