FDA Adverse Event Malfunction Summary report: N

SWITCHPOINT INFINITY

MDR report key: 6910415 · Received October 3, 2017

Report

Report Number
6910415
Event Type
Malfunction
Date Received
October 3, 2017
Date of Event
June 1, 2016
Report Date
September 29, 2017
Manufacturer
STRYKER COMMUNICATIONS INC.
Product Code
OCS
Product Problem
Yes
Report Source
User Facility report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

STRYKER IS USING A VERY POOR QUALITY DVI CONNECTOR FOR THEIR VIDEO INTEGRATION SYSTEM. THIS TYPE OF CONNECTOR KEEPS BREAKING VERY OFTEN, ALMOST WEEKLY. THEY ARE USING A DVI CONNECTOR THAT IS NOT INTENDED TO BE USED FOR THE AMOUNT OF MECHANICAL WORK THAT IT IS USED FOR. WE HAVE 13 OPERATING ROOMS IN OUR FACILITY AND WE REPLACE THIS CONNECTOR ALMOST WEEKLY. THEY BREAK BECAUSE THEY CANNOT WITHSTAND THE WEIGHT OF THE CABLES THAT ARE USED AND ALSO THE AMOUNT OF TIMES THAT THE DVI CONNECTOR NEEDS TO BE USED ON THE DAILY BASIS. MANUFACTURER RESPONSE FOR VIDEO INTEGRATION SYSTEM, (PER SITE REPORTER): THEY HAVE REPLACED THE CONNECTOR MULTIPLE TIMES, BUT HAVEN'T COME UP WITH A SOLUTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
690555 SWITCHPOINT INFINITY ENDOSCOPIC VIDEO IMAGING SYSTEM/COMPONENT, GASTROENTEROLOGY-UROLOGY OCS STRYKER COMMUNICATIONS INC. 0678001000

Patients

Seq Age Sex Outcome Treatment
1