FDA Adverse Event Malfunction Summary report: N

ACCESS DIGOXIN REAGENT

MDR report key: 6908255 · Received October 2, 2017

Report

Report Number
2122870-2017-00050
Event Type
Malfunction
Date Received
October 2, 2017
Date of Event
September 8, 2017
Report Date
September 11, 2017
Manufacturer
BECKMAN COULTER
Product Code
KXT
UDI-DI
15099590225797
PMA / PMN Number
K925802
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT PROVIDE PATIENT DEMOGRAPHICS SUCH AS AGE, DATE OF BIRTH, SEX, WEIGHT, ETHNICITY, AND RACE. THE ACCESS DIGOXIN REAGENT WAS NOT RETURNED FOR EVALUATION. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LABORATORY TO EVALUATE THE PERFORMANCE OF THE INSTRUMENT. THE FSE PERFORMED PREVENTATIVE MAINTENANCE. THERE WAS NO REPORT OF A SYSTEM PERFORMANCE ISSUE THAT WOULD HAVE CONTRIBUTED TO THIS EVENT. IN CONCLUSION. AN ASSIGNABLE CAUSE FOR THIS EVENT COULD NOT BE DETERMINED WITH THE INFORMATION PROVIDED. THERE IS NO EVIDENCE TO REASONABLY SUGGEST A SYSTEM MALFUNCTION; SYSTEM PARAMETERS (SYSTEM CHECKS, LEVEL SENSE DIAGNOSTIC TESTING, QC) MET ASSAY AND INSTRUMENT SPECIFICATIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING NON-REPRODUCIBLE DIGOXIN (ACCESS DIGOXIN) RESULTS ON THE LABORATORY'S ACCESS 2 IMMUNOASSAY SYSTEM (SERIAL NUMBER (B)(4)) FOR ONE PATIENT. THE PATIENT'S SAMPLE WAS ANALYZED IN TRIPLICATE AND RECOVERED WITH IMPRECISE ACCESS DIGOXIN RESULTS. THESE RESULTS WERE NOT RELEASED FROM THE LABORATORY. THERE WAS NO IMPACT OR CHANGE TO PATIENT CARE OR TREATMENT IN ASSOCIATION WITH THE NON-REPRODUCIBLE ACCESS DIGOXIN RESULTS. QUALITY CONTROL (QC) WAS RECOVERING WITHIN SPECIFICATIONS PRIOR TO THE EVENT. THE CUSTOMER REPORTED THAT QC WAS OUT OF SPECIFICATIONS THE DAY FOLLOWING THIS EVENT. THE PATIENT'S SAMPLE WAS COLLECTED IN A PLASMA SEPARATION TUBE. THE CUSTOMER WAS NOT ABLE TO PROVIDE CENTRIFUGE INFORMATION SUCH AS SPEED, TIME OR TEMPERATURE. NO ISSUES WITH SAMPLE INTEGRITY WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
686499 ACCESS DIGOXIN REAGENT ENZYME IMMUNOASSAY, DIGOXIN KXT BECKMAN COULTER 33710 633010 15099590225797

Patients

Seq Age Sex Outcome Treatment
1