ACCESS DIGOXIN REAGENT
Report
- Report Number
- 2122870-2017-00050
- Event Type
- Malfunction
- Date Received
- October 2, 2017
- Date of Event
- September 8, 2017
- Report Date
- September 11, 2017
- Manufacturer
- BECKMAN COULTER
- Product Code
- KXT
- UDI-DI
- 15099590225797
- PMA / PMN Number
- K925802
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE CUSTOMER DID NOT PROVIDE PATIENT DEMOGRAPHICS SUCH AS AGE, DATE OF BIRTH, SEX, WEIGHT, ETHNICITY, AND RACE. THE ACCESS DIGOXIN REAGENT WAS NOT RETURNED FOR EVALUATION. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LABORATORY TO EVALUATE THE PERFORMANCE OF THE INSTRUMENT. THE FSE PERFORMED PREVENTATIVE MAINTENANCE. THERE WAS NO REPORT OF A SYSTEM PERFORMANCE ISSUE THAT WOULD HAVE CONTRIBUTED TO THIS EVENT. IN CONCLUSION. AN ASSIGNABLE CAUSE FOR THIS EVENT COULD NOT BE DETERMINED WITH THE INFORMATION PROVIDED. THERE IS NO EVIDENCE TO REASONABLY SUGGEST A SYSTEM MALFUNCTION; SYSTEM PARAMETERS (SYSTEM CHECKS, LEVEL SENSE DIAGNOSTIC TESTING, QC) MET ASSAY AND INSTRUMENT SPECIFICATIONS.
THE CUSTOMER REPORTED OBTAINING NON-REPRODUCIBLE DIGOXIN (ACCESS DIGOXIN) RESULTS ON THE LABORATORY'S ACCESS 2 IMMUNOASSAY SYSTEM (SERIAL NUMBER (B)(4)) FOR ONE PATIENT. THE PATIENT'S SAMPLE WAS ANALYZED IN TRIPLICATE AND RECOVERED WITH IMPRECISE ACCESS DIGOXIN RESULTS. THESE RESULTS WERE NOT RELEASED FROM THE LABORATORY. THERE WAS NO IMPACT OR CHANGE TO PATIENT CARE OR TREATMENT IN ASSOCIATION WITH THE NON-REPRODUCIBLE ACCESS DIGOXIN RESULTS. QUALITY CONTROL (QC) WAS RECOVERING WITHIN SPECIFICATIONS PRIOR TO THE EVENT. THE CUSTOMER REPORTED THAT QC WAS OUT OF SPECIFICATIONS THE DAY FOLLOWING THIS EVENT. THE PATIENT'S SAMPLE WAS COLLECTED IN A PLASMA SEPARATION TUBE. THE CUSTOMER WAS NOT ABLE TO PROVIDE CENTRIFUGE INFORMATION SUCH AS SPEED, TIME OR TEMPERATURE. NO ISSUES WITH SAMPLE INTEGRITY WERE REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 686499 | ACCESS DIGOXIN REAGENT | ENZYME IMMUNOASSAY, DIGOXIN | KXT | BECKMAN COULTER | 33710 | 633010 | 15099590225797 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |