FDA Adverse Event Malfunction Summary report: N

MASTERSCREEN PFT, MASTERSCREEN PFT CT, MASTERSCREEN PFT BODY

MDR report key: 6902880 · Received September 28, 2017

Report

Report Number
2021710-2017-06718
Event Type
Malfunction
Date Received
September 28, 2017
Date of Event
July 17, 2017
Report Date
January 8, 2018
Manufacturer
VYAIRE MEDICAL, INC
Product Code
JEH
PMA / PMN Number
K072061
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). A VYAIRE FIELD SERVICE REPRESENTATIVE (FSR) WENT ONSITE TO EVALUATE THE DEVICE. THE FSR DETERMINED THAT THE BOX CALIBRATION COULD NOT BE PERFORMED. CONSTANT 'CLOSE DOOR' ERROR MESSAGE APPEARS AND A BURNING SMELL WAS NOTICED. HE LOCALIZED THE ISSUE TO THE INTERFACE CARD WHERE AN IC CHIP ON THE CARD BEGAN TO MELT. A REPLACEMENT CARD WAS INSTALLED AND THE DEVICE MEETS ALL FACTORY SPECIFICATIONS. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, IT WILL BE SUBMITTED IN A FOLLOW UP REPORT.

Additional Manufacturer Narrative · 1

AT THE TIME OF THE INITIAL SUBMISSION THE FAILURE INVESTIGATION REPORT WAS NOT INCLUDED. RESULTS OF INVESTIGATION: THE VYAIRE FAILURE ANALYSIS LABORATORY RECEIVED THE SYSTEM BOX HOWEVER NO INVESTIGATION COULD BE PERFORMED DUE TO THE PART BEING RETURNED IMPROPERLY PACKAGED, WITHOUT A COVER OR AN ELECTRO-STATIC DISCHARGE BAG, COMPROMISING THE FUNCTIONALITY OF THE PCBAS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE IMPULSE OSCILLOMETER (IOS) THAT IS CONNECTED TO THE SYSTEM IS GETTING GENERAL INITIALIZATION FAILED, IOS NOT FOUND. IT IS UNKNOWN IF THERE WAS ANY PATIENT IMPACT OR HARM ASSOCIATED WITH THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
682301 MASTERSCREEN PFT, MASTERSCREEN PFT CT, MASTERSCREEN PFT BODY PLETHYSMOGRAPH, VOLUME JEH VYAIRE MEDICAL, INC

Patients

Seq Age Sex Outcome Treatment
1