MASTERSCREEN PFT, MASTERSCREEN PFT CT, MASTERSCREEN PFT BODY
Report
- Report Number
- 2021710-2017-06718
- Event Type
- Malfunction
- Date Received
- September 28, 2017
- Date of Event
- July 17, 2017
- Report Date
- January 8, 2018
- Manufacturer
- VYAIRE MEDICAL, INC
- Product Code
- JEH
- PMA / PMN Number
- K072061
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
(B)(4). A VYAIRE FIELD SERVICE REPRESENTATIVE (FSR) WENT ONSITE TO EVALUATE THE DEVICE. THE FSR DETERMINED THAT THE BOX CALIBRATION COULD NOT BE PERFORMED. CONSTANT 'CLOSE DOOR' ERROR MESSAGE APPEARS AND A BURNING SMELL WAS NOTICED. HE LOCALIZED THE ISSUE TO THE INTERFACE CARD WHERE AN IC CHIP ON THE CARD BEGAN TO MELT. A REPLACEMENT CARD WAS INSTALLED AND THE DEVICE MEETS ALL FACTORY SPECIFICATIONS. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, IT WILL BE SUBMITTED IN A FOLLOW UP REPORT.
AT THE TIME OF THE INITIAL SUBMISSION THE FAILURE INVESTIGATION REPORT WAS NOT INCLUDED. RESULTS OF INVESTIGATION: THE VYAIRE FAILURE ANALYSIS LABORATORY RECEIVED THE SYSTEM BOX HOWEVER NO INVESTIGATION COULD BE PERFORMED DUE TO THE PART BEING RETURNED IMPROPERLY PACKAGED, WITHOUT A COVER OR AN ELECTRO-STATIC DISCHARGE BAG, COMPROMISING THE FUNCTIONALITY OF THE PCBAS.
THE CUSTOMER REPORTED THE IMPULSE OSCILLOMETER (IOS) THAT IS CONNECTED TO THE SYSTEM IS GETTING GENERAL INITIALIZATION FAILED, IOS NOT FOUND. IT IS UNKNOWN IF THERE WAS ANY PATIENT IMPACT OR HARM ASSOCIATED WITH THE EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 682301 | MASTERSCREEN PFT, MASTERSCREEN PFT CT, MASTERSCREEN PFT BODY | PLETHYSMOGRAPH, VOLUME | JEH | VYAIRE MEDICAL, INC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |