FDA Adverse Event Malfunction Summary report: N

ELECSYS DHEA-S

MDR report key: 6901083 · Received September 28, 2017

Report

Report Number
1823260-2017-02139
Event Type
Malfunction
Date Received
September 28, 2017
Date of Event
September 8, 2017
Report Date
October 12, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JKC
PMA / PMN Number
K003174
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SAMPLES FROM THE TWO PATIENTS WERE PROVIDED FOR INVESTIGATION. INVESTIGATIONS OF THE SAMPLES DETERMINED THAT THEY CONTAIN AN INTERFERENT TO THE STREPTAVIDIN USED IN THE FT3, FT4, AND DHEA-S ASSAYS. THIS LIMITATION IS COVERED IN PRODUCT LABELING.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED ERRONEOUS RESULTS FOR TWO PATIENT SAMPLES TESTED FOR ELECSYS FT3 III (FT3), THE ELECSYS FT4 II ASSAY (FT4), AND ELECSYS DHEA-S (DHEA-S) ON A COBAS 8000 E 602 MODULE (E602). ALL RESULTS WERE HIGHER WHEN COMPARED TO RESULTS FROM COMPETITOR SYSTEMS (LIAISON, ABBOTT, AND AN UNKNOWN METHOD). THE CUSTOMER BELIEVES THAT THE SAMPLE CONTAINS AN INTERFERENT TO THE ROCHE ASSAYS. THIS MEDWATCH WILL APPLY TO THE DHEA-S ASSAY. PLEASE REFER TO THE MEDWATCH WITH PATIENT IDENTIFIER (B)(4) FOR INFORMATION RELATED TO THE FT3 ASSAY AND REFER TO THE MEDWATCH WITH PATIENT IDENTIFIER (B)(4) FOR INFORMATION RELATED TO THE FT4 ASSAY REFER TO THE ATTACHMENT FOR ALL PATIENT DATA. THE FIRST PATIENT'S ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY AND WERE CONSIDERED TO BE IMPLAUSIBLE. THEREFORE, THE FIRST PATIENT'S SAMPLE WAS REPEATED USING COMPETITOR METHODS. NO ADVERSE EVENTS WERE ALLEGED TO HAVE OCCURRED WITH THE PATIENTS. TREATMENT DECISIONS FOR BOTH PATIENTS WERE MADE BASED ON RESULTS FROM THE COMPETITOR SYSTEMS. THE E602 ANALYZER SERIAL NUMBER WAS ASKED FOR, BUT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
682787 ELECSYS DHEA-S DEHYDROEPIANDROSTERONE (FREE AND SULFATE) TEST SYSTEM JKC ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1