FDA Adverse Event Malfunction Summary report: N

1823260-2017-02057

MDR report key: 6889499 · Received September 25, 2017

Report

Report Number
1823260-2017-02057
Event Type
Malfunction
Date Received
September 25, 2017
Date of Event
August 25, 2017
Report Date
September 25, 2017
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED ERRONEOUS RESULTS FOR THREE PATIENT SAMPLES TESTED FOR FERR4 TINA-QUANT FERRITIN GEN.4 (FERR) ON A COBAS 8000 C (701) MODULE - C701. OF THE THREE SAMPLES, TWO HAD ERRONEOUS INITIAL FERR RESULTS THAT WERE REPORTED OUTSIDE OF THE LABORATORY. THE FIRST SAMPLE WAS RUN IN A SAMPLE CUP AND INITIALLY RESULTED AS 4.4 NG/ML. THE 4.4 NG/ML VALUE WAS REPORTED OUTSIDE OF THE LABORATORY AS < 5 NG/ML. THE DOCTOR REQUESTED FOR A NEW SAMPLE TO BE COLLECTED FROM THE PATIENT. A NEW SAMPLE WAS COLLECTED FROM THE PATIENT ON (B)(6) 2017 AND TESTED, RESULTING AS 21 NG/ML. THE DOCTOR THEN REQUESTED A REPEAT OF THE ORIGINAL SAMPLE. THE ORIGINAL SAMPLE WAS REPEATED IN A SAMPLE CUP AND IT RESULTED AS 20.4 NG/ML ON (B)(6) 2017. THE ORIGINAL SAMPLE VOLUME WAS OBSERVED TO BE LOW, IT WAS HEMOLYZED, AND CONTAINED DEBRIS. THE SAMPLE WAS TESTED IN A SAMPLE CUP DUE TO THE LOW VOLUME. THE SECOND SAMPLE, FROM AN (B)(6) FEMALE PATIENT BORN ON (B)(6), INITIALLY RESULTED AS 3.90 NG/ML ON (B)(6) 2017. THE 3.90 NG/ML VALUE WAS REPORTED OUTSIDE OF THE LABORATORY AS < 5 NG/ML. THE DOCTOR QUESTIONED THE RESULT, SO THE SAMPLE WAS REPEATED. THE REPEAT RESULT WAS 50.1 NG/ML ON(B)(6) 2017. THE SAMPLE VOLUME WAS VERY LOW. NO ADVERSE EVENTS WERE ALLEGED. THE FERR REAGENT LOT NUMBER WAS 232970; THE EXPIRATION DATE WAS NOT PROVIDED. THE LAST CALIBRATION WAS PERFORMED ON (B)(6) 2017 AND WAS SUCCESSFUL. QUALITY CONTROL RESULTS FROM (B)(6) 2017 ARE FINE. THE MOST LIKELY ROOT CAUSE FOR THE EVENT IS THE LOW SAMPLE VOLUME.

Patients

Seq Age Sex Outcome Treatment
1 84 YR