FDA Adverse Event Malfunction Summary report: N

T:FLEX INSULIN DELIVERY SYSTEM

MDR report key: 6884423 · Received September 21, 2017

Report

Report Number
3007981285-2017-26759
Event Type
Malfunction
Date Received
September 21, 2017
Date of Event
August 30, 2017
Report Date
September 21, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K143189
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A POWER SOURCE ALERT AFTER PLUGGING THE PUMP INTO A WALL OUTLET. REPORTEDLY, THE CUSTOMER WAS ABLE TO CHARGE THE PUMP AFTER CONNECTING THE PUMP VIA COMPUTER USB PORT. IN ADDITION, THE BATTERY GAUGE DROPPED FROM 40% TO 5% WHILE CONNECTED TO A POWER SOURCE AND SUBSEQUENTLY SHUT OFF. THE PUMP WAS ABLE TO BE TURNED ON SUCCESSFULLY. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 113-213 (MG/DL). DURING FOLLOW UP, THE CUSTOMER REPORTED THAT THE ALERT HAD NOT REOCCURRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
663705 T:FLEX INSULIN DELIVERY SYSTEM INFUSION PUMP LZG TANDEM DIABETES CARE 004628-005

Patients

Seq Age Sex Outcome Treatment
1 71 YR