FDA Adverse Event Malfunction Summary report: N

SILENT NITE

MDR report key: 6879334 · Received September 19, 2017

Report

Report Number
MW5072229
Event Type
Malfunction
Date Received
September 19, 2017
Date of Event
September 14, 2017
Report Date
September 18, 2017
Manufacturer
GLIDEWELL DENTAL LABS
Product Code
LRK
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

THE GLIDEWELL LABORATORIES SILENT NITE SNOREGUARD DID NOT WORK WELL AND HAD QUALITY PROBLEMS FOR ME. AFTER A FEW DAYS OF USE, THE PLASTIC BANDS THAT ARE SUPPOSED TO PROJECT THE JAW FORWARD AND REDUCE SNORING SEEMED TO STRETCH AND BECOME INEFFECTIVE. MY DENTIST RETURNED THE SNOREGUARD TO THE COMPANY FOR A REPLACEMENT, AND THEY REPLACED ONLY THE LOWER JAW PORTION OF THE DEVICE. THE REPLACEMENT SEEMED TO BE OF A DIFFERENT MATERIAL THAN THE UPPER PORTION, WHICH STAINED QUICKLY. THE LOWER PART OF THE DEVICE DID NOT STAIN, BUT THE PLASTIC BANDS HAD A SIMILAR PROBLEM, AND WITHIN A MATTER OF DAYS THEY HAD STRETCHED AGAIN, REDUCING EFFECTIVENESS. WITHIN ABOUT A MONTH, THE CONNECTOR THAT HOLDS THE PLASTIC BANDS IN PLACE ON THE LOWER RIGHT SNAPPED OFF, RENDERING THE ENTIRE DEVICE USELESS. IT IS RIDICULOUS THAT I NEEDED A PRESCRIPTION FOR A DEVICE LIKE THIS. THE COMPANY NEEDS TO GO BACK TO THE DRAWING BOARD AND RE-EXAMINE THE MATERIALS IT USES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
654842 SILENT NITE SNORE GUARD LRK GLIDEWELL DENTAL LABS

Patients

Seq Age Sex Outcome Treatment
1 38 YR