NGAGE NITINOL STONE EXTRACTOR
Report
- Report Number
- 1820334-2017-03236
- Event Type
- Malfunction
- Date Received
- September 18, 2017
- Date of Event
- September 13, 2017
- Report Date
- January 10, 2018
- Manufacturer
- COOK INC
- Product Code
- FFL
- UDI-DI
- 00827002482975
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
Narratives
ADDITIONAL INFORMATION RECEIVED: PATIENT GENDER ¿ MALE. DOCTOR WAS PERFORMING A FLEXIBLE URETEROSCOPY TO RETRIEVE A KIDNEY STONE. INVESTIGATION ¿ EVALUATION THE NGAGE NITINOL STONE EXTRACTOR WAS NOT RETURNED FOR EVALUATION. NO PHOTOS HAVE BEEN PROVIDED. WITHOUT THE COMPLAINT DEVICE, A PHYSICAL INVESTIGATION WAS NOT ABLE TO BE COMPLETED. A DOCUMENT-BASED INVESTIGATION/EVALUATION WAS PERFORMED. THE DEVICE HISTORY RECORD WAS REVIEWED AND NO NON-CONFORMANCES WERE NOTED FOR THE COMPLAINT LOT 7992496. A REVIEW OF COMPLAINT HISTORY FOR THIS DEVICE LOT FOUND THAT THIS IS THE ONLY COMPLAINT THAT HAS BEEN REPORTED. THERE IS NO INDICATION THAT A DESIGN OR PROCESS RELATED FAILURE MODE CONTRIBUTED TO THIS EVENT. REVIEW OF PRODUCTION AND QUALITY DOCUMENTATION DID NOT OBSERVE ANY SPECIFIC ISSUES WITH CURRENT MANUFACTURING OR QUALITY CONTROLS THAT MAY HAVE CONTRIBUTED TO THIS INCIDENT. BASED ON THE INFORMATION PROVIDED, NO PRODUCT RETURNED, AND THE RESULTS OF OUR INVESTIGATION; A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED. MEASURES HAVE BEEN INITIATED TO ADDRESS THIS FAILURE MODE. THE APPROPRIATE PERSONNEL HAVE BEEN NOTIFIED OF THIS EVENT. MONITORING WILL CONTINUE TO BE PERFORMED FOR SIMILAR COMPLAINTS.
BLANK FIELDS ON THIS FORM INDICATE THE INFORMATION IS UNKNOWN OR UNAVAILABLE. (B)(4). THE EVENT IS CURRENTLY UNDER INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON RECEIPT OF ADDITIONAL INFORMATION OR COMPLETION OF THE INVESTIGATION.
THE USER FACILITY REPORTED THE SPRING IS BLOCKED AND IT IS IMPOSSIBLE TO DEPLOY THE FORCEPS OF THE NGAGE NITINOL STONE EXTRACTOR. THEY HAD TO USE ANOTHER DEVICE. THERE WERE NO CONSEQUENCES TO THE PATIENT. ADDITIONAL EVENT, PATIENT AND DEVICE INFORMATION HAS BEEN REQUESTED FROM THE USER FACILITY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 652965 | NGAGE NITINOL STONE EXTRACTOR | FFL DISLODGER, STONE, BASKET, URETERAL, METAL | FFL | COOK INC | 00827002482975 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |