FDA Adverse Event Death Summary report: N

ONE TOUCH ULTRA

MDR report key: 687138 · Received March 7, 2006

Report

Report Number
2939301-2006-00365
Event Type
Death
Date Received
March 7, 2006
Date of Event
February 25, 2006
Report Date
February 25, 2006
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON FEBRUARY 25, 2006, THE LAY PATIENT CONTACTED LIFESCAN ALLEGING THAT HER ONE TOUCH ULTRA METER WAS PROMPTING THE APPLY SAMPLE MESSAGE. THE MEDICAL AFFAIRS SPECIALIST SENT A LETTER TO THE PATIENT SINCE SHE COULD NOT BE REACHED VIA PHONE. THE PATIENT WAS UNABLE TO OBTAIN A RESULT ON THE REPORTED METER WHILE FEELING DIZZY, HAVING STOMACH CRAMPS, AND VOMITING. INFORMATION WAS NOT PROVIDED AS TO HOW LONG THE PATIENT HAD BEEN UNABLE TO TEST WITH THE METER. SHE WAS TAKEN TO THE HOSPITAL WHERE A RESULT WAS OBTAINED ON A HOSPITAL METER; THE RESULT OBTAINED WAS NOT PROVIDED. THE PATIENT WAS TREATED WITH AN INJECTION OF INSULIN. THE CUSTOMER SERVICE AGENT (CSA) WALKED THE PATIENT THROUGH ATTEMPTING TO TEST USING A NEW TEST STRIP AND ANOTHER TEST STRIP FROM A NEW VIAL OF TEST STRIPS; THE TEST DID NOT START WITH EITHER ATTEMPT. THE METER, TEST STRIPS, AND CONTROL SOLUTION WERE REPLACED. THE COMPLAINT IS CLASSIFIED AS AN ADVERSE EVENT BECAUSE THE PATIENT EXPERIENCED SYMPTOMS OF HYPERGLYCEMIA AND WAS UNABLE TO TEST WITH THE METER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRA GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA 2587417

Patients

Seq Age Sex Outcome Treatment
1 52 YR Hospitalization| L| R