FDA Adverse Event Malfunction Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 6870440 · Received September 15, 2017

Report

Report Number
3007981285-2017-27360
Event Type
Malfunction
Date Received
September 15, 2017
Date of Event
May 23, 2017
Report Date
September 15, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED MULTIPLE CARTRIDGE CHANGE ERRORS AND MULTIPLE CARTRIDGE ALARMS (CARTRIDGE ALARM 19) WITH MULTIPLE CARTRIDGES DURING THE LOAD PROCESS. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS NOT IMPACTED. REPORTEDLY, THE CUSTOMER WOULD REVERT TO MANUAL INJECTIONS TO OUE INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
650475 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628

Patients

Seq Age Sex Outcome Treatment
1 16 YR