FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 6869062 · Received September 15, 2017

Report

Report Number
3007981285-2017-26334
Event Type
Malfunction
Date Received
September 15, 2017
Date of Event
August 26, 2017
Report Date
September 15, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM'S T:SLIM X2 USER GUIDE, "DO NOT FILL THE CARTRIDGE UNTIL PROMPTED BY INSTRUCTIONS ON THE PUMP SCREEN". NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED AN INACCURATE FILL ESTIMATE AFTER LOADING A CARTRIDGE. REPORTEDLY, THE CARTRIDGE WAS FILLED WITH APPROXIMATELY 270-300 UNITS OF INSULIN, AND AT THE TIME OF THE REPORTED EVENT, THE INSULIN GAUGE DISPLAYED 105 UNITS AND REMAINED STATIC. SUBSEQUENTLY, THE CUSTOMER PRE-FILLS THE CARTRIDGES. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 171-175 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
649717 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000096

Patients

Seq Age Sex Outcome Treatment
1 62 YR INSULIN: NOVOLOG, INFUSION SET: INSET