FDA Adverse Event Malfunction Summary report: N

MED-EL MAESTRO COCHLEAR IMPLANT SYSTEM

MDR report key: 6864106 · Received September 14, 2017

Report

Report Number
9710014-2017-00724
Event Type
Malfunction
Date Received
September 14, 2017
Report Date
April 23, 2018
Manufacturer
MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH
Product Code
MCM
PMA / PMN Number
P000025
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BASED ON THE RECEIVED INFORMATION, THE DACAPO POWERPACK 1106G047 WAS OBSERVED TO HAVE BEEN LEAKING. THIS MIGHT BE CAUSED BY THE BULGING OF THE HOUSING WHICH OCCURS WHEN THE DEVICE IS NOT REFRESHED/USED FOR A LONG PERIOD OF TIME. THE CONCERNED DEVICE WILL NOT BE SENT BACK FOR INVESTIGATION. THIS IS A COMBINED INITIAL AND FINAL REPORT.

Additional Manufacturer Narrative · 1

ADDITIONAL INFORMATION: THE RETURNED DEVICE SUPPLEMENTAL SHEET FOR RECHARGEABLE BATTERIES WAS INSPECTED UPON ARRIVAL. ACCORDING TO THE RECEIVED INFORMATION, A LEAKING AND THEREFORE, MECHANICALLY DAMAGED HOUSING WAS OBSERVED. THE DAMAGE TO THE BATTERY HOUSING WAS CLEARLY THE REASON FOR THE MALFUNCTION OF THE DEVICE. THIS IS A FINAL REPORT.

Additional Manufacturer Narrative · 1

ADDITIONAL INFORMATION: BASED ON THE RECEIVED INFORMATION, THE DACAPO POWERPACK (B)(6) WAS OBSERVED TO HAVE BEEN LEAKING. THIS MIGHT BE CAUSED BY THE BULGING OF THE HOUSING WHICH OCCURS WHEN THE DEVICE IS NOT REFRESHED/USED FOR A LONG PERIOD OF TIME. THE CONCERNED DEVICE WILL NOT BE SENT BACK FOR INVESTIGATION. THIS IS A FINAL REPORT.

Description of Event or Problem · 1

PATIENT REQUESTED A CHECK UP FOR DACAPO POWERPACK. ELECTROLYTE LEAKAGE OF DACAPO POWER PACK WAS FOUND AT (B)(4) MED-EL SERVICE _ REPAIR. NEITHER PATIENT CONTACT TO BATTERY CHEMISTRY NOR ANY INJURIES HAVE BEEN REPORTED. THE AFFECTED DEVICE WILL NOT BE RETURNED TO HQ (B)(4) DUE TO IATA REGULATION.

Description of Event or Problem · 1

THE USER REQUESTED A CHECK-UP OF THE DACAPO POWERPACK. NEITHER USER CONTACT TO BATTERY CHEMISTRY NOR ANY INJURIES HAVE BEEN REPORTED. THE AFFECTED DEVICE WILL NOT BE RETURNED TO HQ (B)(4) DUE TO IATA REGULATION; BUT A DEVICE SUPPLEMENTAL SHEET WAS RECEIVED AT HQ (B)(4).

Description of Event or Problem · 1

PATIENT REQUESTED A CHECK-UP FOR DACAPO POWERPACK. THE AFFECTED DEVICE WILL NOT BE RETURNED TO HQ INNSBRUCK DUE TO IATA REGULATION. NEITHER PATIENT CONTACT TO BATTERY CHEMISTRY NOR ANY INJURIES HAVE BEEN REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
644562 MED-EL MAESTRO COCHLEAR IMPLANT SYSTEM EXTERNAL COMPONENT MCM MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH DACAPO POWERPACK 1106G047

Patients

Seq Age Sex Outcome Treatment
1