FDA Adverse Event Malfunction Summary report: N

LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR

MDR report key: 6861004 · Received September 13, 2017

Report

Report Number
3015876-2017-01126
Event Type
Malfunction
Date Received
September 13, 2017
Date of Event
August 3, 2017
Report Date
January 25, 2018
Manufacturer
PHYSIO-CONTROL, INC
Product Code
MKJ
PMA / PMN Number
K142430
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE DEVICE WAS NOT RETURNED TO PHYSIO-CONTROL. A THIRD-PARTY SERVICE AGENT EVALUATED THE DEVICE BUT COULD NOT REPRODUCE THE REPORTED ISSUE. PHYSIO CONTINUES TO INVESTIGATE THE REPORTED ISSUE AND WILL SUBMIT A SUPPLEMENTAL REPORT ON THIS EVENT TO THE FDA AS PROVIDED BY 21 CFR 803.56. (B)(4).

Additional Manufacturer Narrative · 1

THE DEVICE WAS NOT RETURNED TO PHYSIO-CONTROL. A THIRD-PARTY SERVICE AGENT EVALUATED THE DEVICE BUT COULD NOT REPRODUCE THE REPORTED ISSUE. PHYSIO CONTINUES TO INVESTIGATE THE REPORTED ISSUE AND WILL SUBMIT A SUPPLEMENTAL REPORT ON THIS EVENT TO THE FDA AS PROVIDED BY 21 CFR 803.56. UDI - (B)(4).

Additional Manufacturer Narrative · 1

THE DEVICE WAS EVENTUALLY RETURNED TO PHYSIO-CONTROL. PHYSIO EVALUATED THE DEVICE AND OBSERVED THAT BATTERY 1 HAD A CROSS THREADED KEP NUT. FROM THE DOWNLOADED KEY LOG FILE IT WAS OBSERVED THAT THE DEVICE HAD POWERED OFF WHILE OPERATING ON BATTERY 1 AT T THE TIME OF THE REPORTED EVENT. PHYSIO REPLACED THE DEVICE'S REAR CASE (INCLUDING BATTERY WELLS AND KEP NUTS). PROPER DEVICE OPERATION WAS THEN OBSERVED THROUGH FUNCTIONAL AND PERFORMANCE TESTING. THE DEVICE WAS SUBSEQUENTLY RETURNED TO THE CUSTOMER. THE LIKELY CAUSE OF THE REPORTED ISSUE WAS DUE TO A CROSS THREADED KEP NUT FOR BATTERY 1.

Description of Event or Problem · 1

A THIRD-PARTY SERVICE AGENT CONTACTED PHYSIO-CONTROL TO REPORT THAT THE DEVICE FROM ONE OF THEIR CUSTOMERS HAD POWERED OFF BY ITSELF WHEN IT WAS USED ON A PATIENT. INFORMATION ON THE PATIENT DETAILS AND THE PATIENT OUTCOME WAS NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
642723 LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR DEFIBRILLATORS, AUTOMATIC, EXTERNAL MKJ PHYSIO-CONTROL, INC 15

Patients

Seq Age Sex Outcome Treatment
1