BD INSULIN SYRINGE WITH THE BD ULTRA-FINE¿ NEEDLE 0.5ML 31GX5/16 (8MM)
Report
- Report Number
- 1920898-2017-00172
- Event Type
- Malfunction
- Date Received
- September 12, 2017
- Date of Event
- August 21, 2017
- Report Date
- November 11, 2017
- Manufacturer
- BD MEDICAL - DIABETES CARE
- Product Code
- FMF
- PMA / PMN Number
- K024112
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NH, US
- Reporter Occupation
- PATIENT
Narratives
A SAMPLE IS AVAILABLE FOR EVALUATION. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED. SAMPLES RECEIVED IN COMPLAINTS LAB AND PLACED IN DC FIFO INVESTIGATION BUCKET DATED (B)(6) 2017. (B)(6), (B)(6) 2017. (B)(4).
INVESTIGATION SUMMARY: CUSTOMER RETURNED (1) 1/2CC, 8MM, 31G SYRINGE IN AN OPEN POLY BAG FROM LOT # 7121995. CUSTOMER STATES THAT THE UNIT MARKING IS SMEARED. UPON EVALUATION BY QE AH, IT WAS NOTED THAT THE SAMPLE RECEIVED EXHIBITED A SMEARING OF THE INK JUST PAST THE 35U (35 UNITS) MARKING ALONG THE BARREL. THE SMEARED INK EXTENDED ALONG THE REMAINDER OF THE REMAINDER OF THE PRINTING AREA ALONG THE BARREL, 35U TO BEYOND 50U (35 UNITS TO 50 UNITS), INCLUDING THE SYRINGE SIZE PRINTING. A REVIEW OF THE DEVICE HISTORY RECORDS NOTED ADDITIONAL DEFECTS FOUND DURING PRODUCTION OF THIS BATCH, AS THEY RELATE TO THIS COMPLAINT CAUSE. BASED ON THE SAMPLES / PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE DEVICE HISTORY RECORD REVIEW ¿ A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 7121995. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THE RETURNED SYRINGE WAS EXAMINED AND EXHIBITED SMEARED INK ON THE SURFACE OF THE BARREL. HOLDREGE RECEIVED ONE (1) 0.5ML, 8MM, AND 31G SYRINGE IN AN OPENED POLYBAG FROM BATCH # 7121995. ALL SAMPLES WERE DECONTAMINATED PER HSTR-17 PRIOR TO BEING EVALUATED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. POSSIBLE ROOT CAUSE IS ATTRIBUTED TO PAD SWELLING ON THE MANDRIL DURING THE PRINTING PROCESS. AS THE PADS ARE USED, THEY GRADUALLY SWELL AND CAN CAUSE THIS TYPE OF "SMEAR" OR "SMUDGE AFFECT. A PROBLEM SOLVING TEAM HAS BEEN TASKED WITH IMPROVING PRINT QUALITY ON ALL PRODUCTION LINES WITHIN THE PLANT. THE TEAM IS SYSTEMATICALLY ASSESSING AND ADDRESSING EACH PRINTER INDIVIDUALLY FOR IMPROVEMENTS. CAPA (B)(4) WAS INITIATED BY THE HOLDREGE PLANT TO ADDRESS PRINT RELATED DEFECTS AND THEIR ASSOCIATED ROOT CAUSE(S).
IT WAS REPORTED THAT THE CUSTOMER RECEIVED A BD INSULIN SYRINGE WITH THE BD ULTRA-FINE¿ NEEDLE 0.5ML 31GX5/16 (8MM) WITH THE UNIT MARKINGS SMEARED, AND THE SCALE MARKINGS ONLY WENT UP TO 35 UNITS. THIS WAS IDENTIFIED BEFORE USE, WITH NO SERIOUS INJURY OR MEDICAL INTERVENTION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 640494 | BD INSULIN SYRINGE WITH THE BD ULTRA-FINE¿ NEEDLE 0.5ML 31GX5/16 (8MM) | INSULIN SYRINGE AND NEEDLE | FMF | BD MEDICAL - DIABETES CARE | 7121995 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |