FDA Adverse Event Malfunction Summary report: N

ELECSYS TSH ASSAY

MDR report key: 6856048 · Received September 11, 2017

Report

Report Number
1823260-2017-01951
Event Type
Malfunction
Date Received
September 11, 2017
Date of Event
August 21, 2017
Report Date
October 6, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JLW
PMA / PMN Number
K961491
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE 2 PATIENT SAMPLES WERE SUBMITTED FOR INVESTIGATION AND TESTED ON A COBAS 8000 E 602 MODULE USED AT THE INVESTIGATION SITE AND A COBAS E 411 IMMUNOASSAY ANALYZER USED AT THE INVESTIGATION SITE. ERRONEOUS RESULTS WERE GENERATED FOR TSH, FT4 II AND FT3 III. THE E602 MODULE SERIAL NUMBER USED AT THE INVESTIGATION SITE WAS EITHER (B)(4). THE E411 ANALYZER SERIAL NUMBER USED AT THE INVESTIGATION SITE WAS (B)(4). THE TSH REAGENT LOT NUMBER USED WITH THE E602 MODULE WAS 245088 WITH AN EXPIRATION DATE OF 31-JAN-2018. THE TSH REAGENT LOT NUMBER USED WITH THE E411 ANALYZER WAS 220841 WITH AN EXPIRATION DATE OF 30-NOV-2017. A SPECIFIC ROOT CAUSE WAS NOT IDENTIFIED. ADDITIONAL INFORMATION WAS REQUESTED FOR INVESTIGATION BUT WAS NOT PROVIDED. THERE WAS NOT ENOUGH SAMPLE VOLUME LEFT TO COMPLETE THE INVESTIGATION. THE TSH VALUES FROM BOTH THE ROCHE AND ABBOTT METHODS WERE CONSIDERABLY LOWER THAN THE NORMAL REFERENCE RANGES FOR BOTH ASSAYS. THE CLINICAL PICTURE IS THE SAME. (B)(4).

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). UNIQUE IDENTIFIER (UDI)#: (B)(4).

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF ERRONEOUS RESULTS FOR 2 PATIENT SAMPLES TESTED FOR ELECSYS TSH ASSAY (TSH), ELECSYS FT4 II ASSAY (FT4 II) AND ELECSYS FT3 III (FT3 III) ON A COBAS 8000 E 602 MODULE COMPARED TO THE ARCHITECT METHOD. THIS MEDWATCH WILL COVER TSH. REFER TO MEDWATCH WITH PATIENT IDENTIFIER (B)(6) FOR INFORMATION ON THE FT4 II ERRONEOUS RESULTS AND MEDWATCH WITH PATIENT IDENTIFIER (B)(6) FOR INFORMATION ON THE FT3 III ERRONEOUS RESULTS. THERE WAS NO ALLEGATION THAT AN ADVERSE EVENT OCCURRED. THE E602 MODULE SERIAL NUMBER WAS NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
636482 ELECSYS TSH ASSAY RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE JLW ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1