FDA Adverse Event Malfunction Summary report: N

1823260-2017-01932

MDR report key: 6854492 · Received September 11, 2017

Report

Report Number
1823260-2017-01932
Event Type
Malfunction
Date Received
September 11, 2017
Date of Event
August 21, 2017
Report Date
September 11, 2017
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED LOW RESULTS FOR AN UNSPECIFIED NUMBER OF PATIENT SAMPLES TESTED FOR CA2 CALCIUM GEN.2 (CA) ON A COBAS 8000 C 702 MODULE (C702). THE CUSTOMER PROVIDED DATA FOR ONE PATIENT SAMPLE THAT HAD AN ERRONEOUS INITIAL CA RESULT THAT WAS REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE INITIALLY RESULTED AS 1.29 MMOL/L. THE SAMPLE WAS REPEATED, RESULTING AS 2.50 MMOL/L. NO ADVERSE EVENTS WERE ALLEGED TO HAVE OCCURRED WITH THE PATIENT. THE CA REAGENT LOT NUMBER WAS 221425. THE REAGENT EXPIRATION DATE WAS ASKED FOR, BUT NOT PROVIDED. THE WATER SUPPLY QUALITY AT THE CUSTOMER SITE WAS QUESTIONABLE. A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED BASED ON THE PROVIDED INFORMATION. ADDITIONAL INFORMATION REQUIRED FOR THE INVESTIGATION WAS REQUESTED, BUT NOT PROVIDED. THE CUSTOMER HAS CONFIRMED THAT THEY HAVE NOT HAVING ANY FURTHER ISSUES.

Patients

Seq Age Sex Outcome Treatment
1