FDA Adverse Event Malfunction Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 6849411 · Received September 7, 2017

Report

Report Number
3007981285-2017-25264
Event Type
Malfunction
Date Received
September 7, 2017
Date of Event
August 15, 2017
Report Date
September 7, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Additional Manufacturer Narrative · 1

THE FAILURE INVESTIGATION HAS BEEN COMPLETED AND THE ALLEGED CARTRIDGE ALARM 19 WAS VERIFIED. HOWEVER, BASED ON THE ANALYSIS, THE ALLEGED FILL ESTIMATE ISSUE COULD NOT BE VERIFIED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED AN INACCURATE FILL ESTIMATE AFTER LOADING A CARTRIDGE. REPORTEDLY, THE CARTRIDGE WAS FILLED WITH 200 UNITS OF INSULIN. ADDITIONALLY, THE CUSTOMER REPORTED RECEIVING A CARTRIDGE ALARM 19 DURING BASAL DELIVERY. THE CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 180-192 (MG/DL). REPORTEDLY, THE CUSTOMER HAD MANUAL INJECTIONS AVAILABLE AS ALTERNATE INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
627437 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003

Patients

Seq Age Sex Outcome Treatment
1 65 YR INSULIN: HUMALOG, INFUSION SET: T:90