FDA Adverse Event Malfunction Summary report: N

1823260-2017-01832

MDR report key: 6824048 · Received August 28, 2017

Report

Report Number
1823260-2017-01832
Event Type
Malfunction
Date Received
August 28, 2017
Date of Event
August 1, 2017
Report Date
September 27, 2017
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. BASED ON THE CALIBRATION AND QC DATA PROVIDED, A GENERAL REAGENT ISSUE COULD BE EXCLUDED. THE MOST PROBABLE ROOT CAUSE APPEARED TO BE ISSUES WITH THE PRE-ANALYTIC HANDLING OF THE SAMPLES AS MULTIPLE ASPIRATION ALARMS, INDICATING EITHER CLOT OR INADEQUATE SAMPLE VOLUME WERE PRESENT IN THE PROVIDED ANALYZER ALARM TRACE. OTHER TYPICAL ROOT CAUSES FOR THIS TYPE OF EVENT INCLUDE INSUFFICIENT ELECTROMAGNETIC INTERFERENCE (EMI) COMPLIANCE, ISSUES WITH SAMPLE QUALITY, INSUFFICIENT MAINTENANCE, OR CONTAMINATION OF THE ENVIRONMENT WITH THE ANALYTE. THE CUSTOMER WAS NOT USING THE MANDATORY SAMPLE TUBE RACK ADAPTERS.

Additional Manufacturer Narrative · 1

UNIQUE IDENTIFIER (UDI)#: (B)(4). THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE HIGH ELECSYS TSH ASSAY RESULTS FOR SIX PATIENT SAMPLES. REFER TO THE ATTACHMENT TO THE MEDWATCH FOR ALL PATIENT DATA. THE REPEAT RESULTS WERE BELIEVED TO BE CORRECT AND WERE REPORTED OUTSIDE THE LABORATORY. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE REAGENT LOT NUMBER WAS 220841. THE EXPIRATION DATE WAS REQUESTED BUT WAS NOT PROVIDED.

Patients

Seq Age Sex Outcome Treatment
1