FDA Adverse Event Malfunction Summary report: N

VISUAL-ICE® CRYOABLATION SYSTEM

MDR report key: 6822701 · Received August 25, 2017

Report

Report Number
3004462490-2017-00006
Event Type
Malfunction
Date Received
August 25, 2017
Date of Event
July 31, 2017
Report Date
August 25, 2017
Manufacturer
GALIL MEDICAL INC.
Product Code
GEH
UDI-DI
00867379000006
PMA / PMN Number
K113860
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE SYSTEM WAS NOT RETURNED TO GALIL FOR PHYSICAL INVESTIGATION. INSTEAD, THE GALIL MEDICAL DISTRIBUTOR SENT PICTURES OF THE SYSTEM TO GALIL MEDICAL TECHNICAL SUPPORT IN (B)(4). THE PICTURE SHOWED A DUAL IMAGE ON THE SCREEN, AND THE COLORING WAS INCORRECT. IT WAS DETERMINED TO SEND A MONITOR ASSEMBLY AND AN ELECTRICAL TRAY TO THE DISTRIBUTOR. THE DISTRIBUTOR FIELD SAFETY ENGINEER REPLACED BOTH THE MONITOR AND ELECTRICAL TRAY. AFTER REPLACING THE PARTS, THE SYSTEM BOOTED UP NORMALLY AND THE SYSTEM PASSED ALL TESTING PER THE SERVICE REQUIREMENTS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT 2 MINUTES INTO CRYOABLATION PROCEDURE, THE OPERATOR STOPPED THE FREEZE CYCLE AS THE PATIENT FELT A PAIN. THE PATIENT WAS UNDER LOCAL ANESTHESIA AT THE TIME. THE PHYSICIAN STOPPED THE PROCEDURE AS THE OPERATOR WAS UNABLE TO REBOOT THE SYSTEM AFTER MANY RESTARTS. THE OPERATOR TRIED TO RESTART THE SYSTEM AFTER A LONG WAIT. THE SYSTEM REBOOTED SUCCESSFULLY AND OPERATED NORMALLY. THE PHYSICIAN DID NOT CONSIDER THE PROCEDURE SUCCESSFUL THERE WERE NO PATIENT CONSEQUENCES REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
602512 VISUAL-ICE® CRYOABLATION SYSTEM CRYOSURGICAL DEVICES AND ACCESSORIES GEH GALIL MEDICAL INC. FPRCH6000 00867379000006

Patients

Seq Age Sex Outcome Treatment
1