FDA Adverse Event Malfunction Summary report: N

GREENLIGHT HPS LASER SYSTEM

MDR report key: 6795861 · Received August 15, 2017

Report

Report Number
2937094-2017-00731
Event Type
Malfunction
Date Received
August 15, 2017
Report Date
August 3, 2017
Manufacturer
AMERICAN MEDICAL SYSTEMS, INC. (SAN JOSE)
Product Code
GEX
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

SYSTEM ANALYSIS/SERVICE REPAIR ON AUGUST 09, 2017 THE REPORTED ISSUE WAS CONFIRMED AND THE FAULTY DISPLAY WAS REPLACED. THE SYSTEM WAS TESTED AND VERIFIED TO MEET MANUFACTURER¿S SPECIFICATIONS. THE SUSPECTED FAULTY DISPLAY HAS NOT RETURNED FOR EVALUATION.

Additional Manufacturer Narrative · 1

DEVICE AVAILABLE FOR EVALUATION UPDATED. DEVICE EVALUATED BY MANUFACTURER UPDATED. SERVICE IN THE FIELD WAS PERFORMED ON AUGUST 09, 2017. THE REPLACED LCD WITH CVR HPS WAS RECEIVED AT THE MANUFACTURER ON AUGUST 15, 2017.

Additional Manufacturer Narrative · 1

SERVICE IN THE FIELD WAS PERFORMED ON AUGUST 09, 2017. THE REPLACED LCD WITH CVR HPS WAS RECEIVED AT THE MANUFACTURER ON AUGUST 15, 2017. THE LCD WITH CVR HPS WAS DISCARDED WAS NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING PREPARATION OF A PROSTATE PROCEDURE, IT WAS NOTED THAT THE LASER DISPLAY WAS BLANK AS THEY WERE GETTING READY TO START THE CASE. THE LASER WAS REBOOTED HOWEVER THIS DID NOT RESOLVE THE ISSUE. THE PROCEDURE COULD NOT BE COMPLETED AND WAS RESCHEDULED. NO INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
574500 GREENLIGHT HPS LASER SYSTEM POWERED LASER SURGICAL INSTRUMENT GEX AMERICAN MEDICAL SYSTEMS, INC. (SAN JOSE) 0010-0070

Patients

Seq Age Sex Outcome Treatment
1