NCIRCLE TIPLESS STONE EXTRACTOR
Report
- Report Number
- 1820334-2017-02522
- Event Type
- Malfunction
- Date Received
- August 15, 2017
- Date of Event
- August 9, 2017
- Report Date
- January 31, 2018
- Manufacturer
- COOK INC
- Product Code
- FFL
- UDI-DI
- 00827002462069
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- PHYSICIAN
Narratives
EVALUATION / INVESTIGATION: A VISUAL INSPECTION AND FUNCTIONAL TESTING OF THE RETURNED DEVICE WAS CONDUCTED. A REVIEW OF COMPLAINT HISTORY, THE DEVICE HISTORY RECORD, QUALITY CONTROL DATA, AND TRENDS WAS ALSO PERFORMED. ONE DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS RETURNED WITH THE HANDLE AND THE BASKET FORMATION IN THE CLOSED POSITIONS. A FUNCTIONAL TEST DETERMINED THE HANDLE ACTUATES THE BASKET FORMATION. A VISUAL EXAMINATION OF THE BASKET FORMATION LOOKS FLAT IN APPEARANCE WHEN IN OPEN POSITION. THE KNOT ON THE BASKET FORMATION LOOKS LIKE IT HAS SLIPPED AND NO LONGER INTERLOCKING. BASED ON THE INVESTIGATION EVALUATION, THERE IS NO INDICATION THAT A DESIGN OR PROCESS RELATED FAILURE MODE CONTRIBUTED TO THIS EVENT. CURRENT CONTROLS FOR MANUFACTURING ARE IN PLACE TO ASSURE FUNCTIONALITY AND DEVICE INTEGRITY PRIOR TO SHIPPING. REVIEW OF PRODUCTION AND QUALITY DOCUMENTATION DID NOT OBSERVE ANY SPECIFIC ISSUES WITH CURRENT MANUFACTURING OR QUALITY CONTROLS THAT MAY HAVE CONTRIBUTED TO THIS INCIDENT. THE DEVICE HISTORY RECORD WAS REVIEWED AND NOTED THERE WERE TWO NON-CONFORMANCE ISSUES IDENTIFIED DURING MANUFACTURING; HOWEVER, ALL NON-CONFORMING PRODUCT WAS SCRAPPED PRIOR TO FINAL PROCESSING. A REVIEW OF COMPLAINT HISTORY REVEALED THIS IS THE ONLY COMPLAINT THAT HAS BEEN RECEIVED ASSOCIATED WITH LOT NUMBER 7842937. THE RETURNED DEVICE WAS FOUND TO HAVE A DEFORMED BASKET. THE BASKET WAS FOUND TO BE DEFORMED BEFORE USE. ALL DEVICES ARE INSPECTED FOR FUNCTIONALITY AND INTEGRITY BEFORE PACKAGING. IT IS POSSIBLE THAT THE DAMAGE OCCURRED DURING PACKING, SHIPPING, OR HANDLING OF THE DEVICE. BASED ON THE PROVIDED INFORMATION, EXAMINATION OF THE RETURNED PRODUCT, AND THE RESULTS OF OUR INVESTIGATION; A DEFINITIVE ROOT CAUSE CANNOT BE ESTABLISHED. PER THE QUALITY ENGINEERING RISK ASSESSMENT, NO FURTHER ACTION IS REQUIRED. COOK MEDICAL HAS NOTIFIED THE APPROPRIATE PERSONNEL AND WILL CONTINUE TO MONITOR THIS DEVICE VIA THE COMPLAINTS DATABASE FOR SIMILAR COMPLAINTS.
(B)(4). THE EVENT IS CURRENTLY UNDER INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON RECEIPT OF ADDITIONAL INFORMATION OR COMPLETION OF THE INVESTIGATION.
THE USER FACILITY REPORTED THE NCIRCLE TIPLESS STONE EXTRACTOR WAS TESTED PRIOR TO USE. THE BASKET WOULD NOT OPEN IN ITS NORMAL SHAPE. WHEN THE BASKET OPENS THE SHAPE IS DEFORMED/SMASHED. THIS DEVICE WAS NOT USED. ANOTHER DEVICE WAS USED TO COMPLETE THE PROCEDURE. THE DEVICE DID NOT CONTACT THE PATIENT. THERE WAS NO PATIENT IMPACT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 574254 | NCIRCLE TIPLESS STONE EXTRACTOR | FFL DISLODGER, STONE, BASKET, URETERAL, METAL | FFL | COOK INC | 00827002462069 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |