HANDPIECE MICS
Report
- Report Number
- 3005985723-2017-00376
- Event Type
- Malfunction
- Date Received
- August 14, 2017
- Date of Event
- August 9, 2017
- Report Date
- November 28, 2017
- Manufacturer
- MAKO SURGICAL CORP.
- Product Code
- OLO
- PMA / PMN Number
- K143752
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- OTHER
Narratives
AS PART OF NORMAL COMPLAINT FOLLOW-UP, AN EVALUATION OF THE EVENT HAS BEEN INITIATED BY MAKO SURGICAL. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.
FOLLOW-UP #1 AND FINAL REPORT SUBMITTED TO UPDATE SECTIONS BASED ON THE RESULTS OF INVESTIGATION. IT WAS REPORTED THAT THE MICS WAS DISPLAYING ERROR MESSAGE DURING THE TKA CASE. THE PRODUCT WAS UNAVAILABLE FOR INSPECTION AS THE PRODUCT WAS NOT RETURNED. REVIEW OF DEVICE HISTORY RECORDS INDICATE 14 DEVICES WERE MANUFACTURED UNDER LOT K09GU AND 13 INCLUDING 4201246 WERE ACCEPTED INTO FINAL STOCK ON (B)(6) 2017. A REVIEW OF (B)(4) REVEALED THAT THE NON-CONFORMANCE IS NOT RELATED TO THE FAILURE ALLEGED IN THIS COMPLIANT. A REVIEW OF COMPLAINTS RELATED TO PARTS IN P/N 209063 LOT NUMBER K09GU, SHOWS 01 OTHER COMPLAINT RELATED TO THE FAILURE IN THIS INVESTIGATION. THESE COMPLAINTS ARE: PR 1510197. THE FAILURE MODE COULD NOT BE CONFIRMED BECAUSE THE PART WAS NOT AVAILABLE FOR EVALUATION. IF DEVICE AND/OR ADDITIONAL INFORMATION BECOME AVAILABLE, THIS INVESTIGATION WILL BE REOPENED. NO ACTION IS REQUIRED AT THIS TIME AS THERE IS NO INDICATION TO SUGGEST A PRODUCT NON-CONFORMITY OR UNANTICIPATED HAZARD. THE DEVICE WAS NOT RETURNED FOR EVALUATION.
DURING A TKA CASE THREE (3) MICS PIECES ALL GAVE THE ERROR FAULT_HP_COMM DURING RIO SET UP. AFTER TROUBLESHOOTING ONCE MICS PASSES MICS STATUS CHECK BUT DURING THE FIRST CUT IT GAVE THE ERROR AGAIN. A FOURTH MICS WAS USED WITH NO ISSUE. THERE WAS A SURGICAL DELAY OF 10 MINUTES.
DURING A TKA CASE THREE (3) MICS PIECES ALL GAVE THE ERROR FAULT_HP_COMM DURING RIO SET UP. AFTER TROUBLESHOOTING ONCE MICS PASSES MICS STATUS CHECK BUT DURING THE FIRST CUT IT GAVE THE ERROR AGAIN. A FOURTH MICS WAS USED WITH NO ISSUE. THERE WAS A SURGICAL DELAY OF 10 MINUTES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 571974 | HANDPIECE MICS | STEREOTAXIC DEVICE, ROBOTICS | OLO | MAKO SURGICAL CORP. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 80 YR | Hospitalization |