FDA Adverse Event Malfunction Summary report: N

NIM® 3.0 INTERFACE

MDR report key: 6766657 · Received August 4, 2017

Report

Report Number
1045254-2017-00267
Event Type
Malfunction
Date Received
August 4, 2017
Report Date
July 11, 2017
Manufacturer
MEDTRONIC XOMED INC.
Product Code
GWF
UDI-DI
00613994499615
PMA / PMN Number
K083124
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT MEDICAL PRODUCT: 8253001: NIM MAINFRAME RESPONSE 3.0, SERIAL # (B)(4), LOT # 205993187, MANUFACTURED DATE ¿ JUN/27/2012, 510(K) # K083124, (B)(4). THE NIM PATIENT INTERFACE (PRODUCT # 8253200) WAS RETURNED FOR ANALYSIS. EVALUATION CONFIRMED THE REPORTED OF NOT WORKING CONSISTENTLY. ANALYSIS FOUND THAT THE P/I PCB FAILED, THE CABLE FAILED THE TRIBOELECTRIC IMMUNITY TEST AND THE CABLE CLIPS ARE BROKEN. THE DEVICE WAS REPAIRED, TESTED TO MANUFACTURER PRODUCT SPECIFICATIONS AND RETURNED TO THE CUSTOMER. THE NIM MAINFRAME RESPONSE (PRODUCT # 8253001) WAS RETURNED FOR ANALYSIS. EVALUATION FOUND THAT THE UNIT CAME IN WITH A SCRATCHED TOUCH SCREEN AND INTERMITTENT SOFTWARE FAILURE. THE DEVICE HAD A FAILED CPU PCB. THE DEVICE WAS REPAIRED, TESTED TO MANUFACTURER PRODUCT SPECIFICATIONS AND RETURNED TO THE CUSTOMER. A GOOD FAITH EFFORT WILL BE MADE TO OBTAIN THE APPLICABLE INFORMATION RELEVANT TO THE REPORT. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

THE FACILITY REPORTED THAT NIM SYSTEM WAS NOT WORKING CONSISTENTLY. THERE WAS NO PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
546698 NIM® 3.0 INTERFACE STIMULATOR, ELECTRICAL, EVOKED RESPONSE GWF MEDTRONIC XOMED INC. 8253200 205985036 00613994499615

Patients

Seq Age Sex Outcome Treatment
1