FDA Adverse Event Malfunction Summary report: N

ULTRAFLEX DUO HIGH FLUID CART WITH SMOKE EVACUATOR

MDR report key: 6765060 · Received August 3, 2017

Report

Report Number
0001954182-2017-00010
Event Type
Malfunction
Date Received
August 3, 2017
Date of Event
January 19, 2017
Report Date
August 3, 2017
Manufacturer
DORNOCH
Product Code
JCX
PMA / PMN Number
PSEE H10
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT IS BEING REPORTED BY ZIMMER BIOMET AS (B)(4). (B(4), PMA#. K081047; K123188; K133786. THE REPORTED EVENT WAS CONFIRMED BY THE SERVICE TECHNICIAN WHO PERFORMED THE REPAIR AS PER CL-INSTALL CARTS. MD BIOMEDICS WAS CONTACTED ABOUT CART AND DISPATCHED A SERVICE TECHNICIAN TO BE AT THE SITE. THE SERVICE TECHNICIAN ARRIVED AT THE SITE AND INSPECTED THE DEVICE. HE FOUND THAT THE VALVE PACK CONTROL BOARD HAD OVERHEATED. HE REPLACED THE VALVE PACK, BUT THEN FOUND THAT THE DEVICE WAS LEAKING DUE TO A CRACKED BOTTOM PLATE. AN EXCHANGE WAS THEN SCHEDULED FOR THE DEVICE. A NEW CART WAS SHIPPED FROM RIVERSIDE TO THE FACILITY. THE NEW CART WAS CONFIRMED TO HAVE BEEN DELIVERED TO THE HOSPITAL AND THE SERVICE TECHNICIAN WAS DISPATCHED TO THE SITE TO PERFORM THE EXCHANGE. THE TECHNICIAN ARRIVED AT THE SITE AND INSTALLED THE NEW CART. HE THEN VERIFIED THAT THE CART WAS FUNCTIONING AS INTENDED AND PLACED THE CART INTO SERVICE WITHOUT FURTHER INCIDENT. THE DEVICE WAS TESTED AND INSPECTED. THE TECHNICIAN THEN REPACKAGED THE CART SO THAT IT COULD BE RETURNED TO RIVERSIDE. THE EXCHANGED CART WAS PICKED UP FROM THE FACILITY LATER THAT DAY AND WAS CONFIRMED TO HAVE BEEN RETURNED TO RIVERSIDE. THE ROOT CAUSE OF THE CART PRODUCING A BURNING SMELL COULD NOT BE SPECIFICALLY DETERMINED WITH THE PROVIDED INFORMATION. THE ISSUE WAS RESOLVED WITH AN EXCHANGE. THE INVESTIGATION WAS BASED ON THE INFORMATION THAT WAS PROVIDED INITIALLY AND ANY INFORMATION THAT WAS OBTAINED THROUGHOUT THE FOLLOW-UP PROCESS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THERE WAS A BURNING SMELL AND DID NOT POWER UP. NO ADVERSE EVENTS HAVE BEEN REPORTED AS A RESULT OF THE MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
546092 ULTRAFLEX DUO HIGH FLUID CART WITH SMOKE EVACUATOR APPARATUS, SUCTION, WARD USE, PORTABLE, AC-POWERED JCX DORNOCH N/A N/A

Patients

Seq Age Sex Outcome Treatment
1