FDA Adverse Event Malfunction Summary report: N

BRAUN

MDR report key: 6731439 · Received July 21, 2017

Report

Report Number
1314800-2017-00035
Event Type
Malfunction
Date Received
July 21, 2017
Date of Event
June 12, 2017
Report Date
July 21, 2017
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
FLL
PMA / PMN Number
K103800
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 1

A CONSUMER REPORTED THAT HER THERMOMETER HAD ALLEGEDLY GIVEN SEVERAL FALSE NEGATIVE READING ON THEIR INFANT SON. THE DEVICE ALLEGEDLY GAVE READINGS THAT WERE 3.2 AND 3.3 DEGREES LOWER THAN THE PATIENTS ACTUAL TEMPERATURE ON TWO SEVERAL OCCASIONS. BOTH TIMES THE CHILD WAS TAKEN TO A HOSPITAL OR WALK IN CLINIC WHERE A FEVER WAS CONFIRMED. IT WAS ALSO ALLEGED THAT THE FALSE NEGATIVE READINGS MAY HAVE CONTRIBUTED TO UNFORESEEN FEBRILE SEIZURES. THERE WERE NO COMPLICATIONS FROM THESE INCIDENTS, AND THE PATIENT IS DOING WELL NOW. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
511799 BRAUN EAR THERMOMETER FLL KAZ USA, INC., A HELEN OF TROY COMPANY IRT-6500 37816KTC

Patients

Seq Age Sex Outcome Treatment
1 Other| R