FDA Adverse Event Malfunction Summary report: N

ULTRAPULSE ENCORE

MDR report key: 6724116 · Received July 19, 2017

Report

Report Number
3004135191-2017-00092
Event Type
Malfunction
Date Received
July 19, 2017
Date of Event
June 19, 2017
Report Date
July 19, 2017
Manufacturer
LUMENIS, LTD.
Product Code
GEX
PMA / PMN Number
K022060
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

LUMENIS INVESTIGATED THE REPORTED EVENT BY CONTACTING THE USER FACILITY DIRECTLY (3X) BY PHONE TO OBTAIN RELEVANT INFORMATION, WHICH HAS NOT BEEN PROVIDED. AN EXAMINATION OF THE SUBJECT DEVICE BY A LUMENIS TECHNICAL EXPERT NOTED THAT THE REPORTED ISSUE COULD NOT BE REPRODUCED DESPITE MULTIPLE ATTEMPTS. THE TECHNICAL EXPERT STATED: "DID NOT WITNESS ANY ISSUES DURING TESTING THROUGH OVER 500 SHOTS WITH THE OLD FOOTSWITCH, AND OVER 500 SHOTS WITH A NEW FOOTSWITCH." THE EXPERT VERIFIED THAT THE SUBJECT DEVICE ENERGY OUTPUT WAS WITHIN LUMENIS SPECIFICATIONS AND PASSED ALL OPERATIONAL AND SAFETY TESTS. THE LASER DEVICE WAS VERIFIED TO BE SAFE TO USE AND WAS RETURNED TO SERVICE AT THE USER FACILITY. ALTHOUGH LUMENIS WAS NOT ABLE TO CONFIRM THE ALLEGED MALFUNCTION AT TIME OF SERVICE, LUMENIS IS REPORTING THIS EVENT IN AN ABUNDANCE OF CAUTION. LUMENIS IS STILL INVESTIGATING THE REPORTED ISSUE AND EXPECTING THE SUSPECTED FOOT SWITCH TO BE RETURNED FOR FURTHER EVALUATION. LUMENIS WILL FILE A FOLLOW-UP MDR IF OR WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

A USER FACILITY REPORTED THAT DURING A PROCEDURE WITH A LUMENIS ULTRAPULSE ENCORE LASER, THE DEVICE OPERATOR REPORTED THAT THE LASER DEPLOYED ENERGY WITHOUT THE FOOTSWITCH BEING PRESSED. IT WAS FURTHER REPORTED THAT NO INJURY TO THE PATIENT OR TREATING STAFF MEMBERS HAD OCCURRED. THE FOOTSWITCH WAS SHIPPED TO THE MANUFACTURING FACILITY FOR FURTHER ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
507170 ULTRAPULSE ENCORE CO2 SURGICAL DEVICE GEX LUMENIS, LTD. ULTRAPULSE ENCORE

Patients

Seq Age Sex Outcome Treatment
1