FDA Adverse Event Malfunction Summary report: N

ORAL-B PRECISION CLEAN BRUSHHEADS

MDR report key: 6717042 · Received July 17, 2017

Report

Report Number
3000302531-2017-00264
Event Type
Malfunction
Date Received
July 17, 2017
Report Date
June 1, 2017
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RETURN OF PRODUCT HAS BEEN REQUESTED. PRODUCT AND LOT NUMBER NOT PROVIDED BY THE REPORTER, THEREFORE UNABLE TO PROCEED WITH PRODUCT INVESTIGATION AT THIS TIME. FULL EVALUATION WILL OCCUR UPON RECEIPT OF THE RETURNED PRODUCT.

Description of Event or Problem · 1

BRUSH HEAD DISINTEGRATED IN MOUTH WHILE BRUSHING, PLASTIC HEAD AND METAL PIN GOT LOOSE [DEVICE BREAKAGE]; NO ADVERSE EVENT [NO ADVERSE EVENT]. CASE DESCRIPTION:REPORT SOURCE: NON-EVENT - SPONTANEOUS. A CONSUMER OF UNSPECIFIED AGE AND GENDER REPORTED VIA PHONE ON (B)(6) 2017 THAT 2 BRUSH HEADS FROM A 4 PACK OF ORAL-B PRECISION CLEAN BRUSHHEADS HAD DISINTEGRATED IN HIS/HER MOUTH WHILE BRUSHING WITH AN ORAL-B RECHARGEABLE TOOTHBRUSH, VERSION UNKNOWN. THE REPORTER DESCRIBED THAT ONLY THE PLASTIC HEAD OF THE FIRST BRUSH HEAD WAS LOOSE IN HIS/HER MOUTH, AND BOTH THE METAL PIN AND PLASTIC HEAD WERE LOOSE WITH THE SECOND BRUSH HEAD. THEY WERE NOT SWALLOWED AND NO SYMPTOMS DEVELOPED. THE CONSUMER REPORTED HE/SHE HAD PREVIOUSLY USED PRECISION CLEAN BRUSH HEADS. RELEVANT HISTORY: NONE REPORTED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
499917 ORAL-B PRECISION CLEAN BRUSHHEADS TOOTHBRUSH, POWERED JEQ BRAUN GMBH WERK MARKTHEIDENFELD NOT AVAILABLE

Patients

Seq Age Sex Outcome Treatment
1