ORAL-B PRECISION CLEAN BRUSHHEADS
Report
- Report Number
- 3000302531-2017-00264
- Event Type
- Malfunction
- Date Received
- July 17, 2017
- Report Date
- June 1, 2017
- Manufacturer
- BRAUN GMBH WERK MARKTHEIDENFELD
- Product Code
- JEQ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AS
- Reporter Occupation
- OTHER
Narratives
RETURN OF PRODUCT HAS BEEN REQUESTED. PRODUCT AND LOT NUMBER NOT PROVIDED BY THE REPORTER, THEREFORE UNABLE TO PROCEED WITH PRODUCT INVESTIGATION AT THIS TIME. FULL EVALUATION WILL OCCUR UPON RECEIPT OF THE RETURNED PRODUCT.
BRUSH HEAD DISINTEGRATED IN MOUTH WHILE BRUSHING, PLASTIC HEAD AND METAL PIN GOT LOOSE [DEVICE BREAKAGE]; NO ADVERSE EVENT [NO ADVERSE EVENT]. CASE DESCRIPTION:REPORT SOURCE: NON-EVENT - SPONTANEOUS. A CONSUMER OF UNSPECIFIED AGE AND GENDER REPORTED VIA PHONE ON (B)(6) 2017 THAT 2 BRUSH HEADS FROM A 4 PACK OF ORAL-B PRECISION CLEAN BRUSHHEADS HAD DISINTEGRATED IN HIS/HER MOUTH WHILE BRUSHING WITH AN ORAL-B RECHARGEABLE TOOTHBRUSH, VERSION UNKNOWN. THE REPORTER DESCRIBED THAT ONLY THE PLASTIC HEAD OF THE FIRST BRUSH HEAD WAS LOOSE IN HIS/HER MOUTH, AND BOTH THE METAL PIN AND PLASTIC HEAD WERE LOOSE WITH THE SECOND BRUSH HEAD. THEY WERE NOT SWALLOWED AND NO SYMPTOMS DEVELOPED. THE CONSUMER REPORTED HE/SHE HAD PREVIOUSLY USED PRECISION CLEAN BRUSH HEADS. RELEVANT HISTORY: NONE REPORTED. NO FURTHER INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 499917 | ORAL-B PRECISION CLEAN BRUSHHEADS | TOOTHBRUSH, POWERED | JEQ | BRAUN GMBH WERK MARKTHEIDENFELD | NOT AVAILABLE |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |