RT-5100
Report
- Report Number
- 0002936921-2017-00020
- Event Type
- Malfunction
- Date Received
- July 14, 2017
- Date of Event
- June 30, 2017
- Report Date
- July 14, 2017
- Manufacturer
- NIDEK CO., LTD.
- Product Code
- HKN
- Removal / Correction Number
- Z-1245-2016
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MS, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
NO SERIOUS INJURY OCCURRED AND NO KNOWN IMPACT OR CONSEQUENCE TO THE DOCTOR INVOLVED. HOWEVER, NIDEK INCORPORATED CONSIDERS THIS ISSUE A REPORTABLE EVENT AS THE DEVICE HAD MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR. NIDEK INC. IS AWARE OF THIS ISSUE AND CORRECTIVE ACTION HAS BEEN IMPLEMENTED UNDER RECALL Z-1245-2016. NIDEK HIRED A THIRD PARTY ((B)(4)) TO PERFORM THE CORRECTION AS PER Z-1245-2016.
ON (B)(6) 2017, DURING RECALL PROCESS, A NIDEK INCORPORATED RECALL COORDINATOR RECEIVED INFORMATION FROM A CUSTOMER THAT THE NEAR POINT CHART ROD ON THEIR RT-5100S FELL SEVERAL TIMES AND HAD HIT HER AND SEVERAL EMPLOYEES ON THE HEAD ON MULTIPLE OCCASIONS. THE FACILITY HAVE TWO RT-5100 REFRACTORS SERIAL # (B)(4) BUT THE COMPLAINANT CLAIMED THAT SHE DON'T KNOW WHICH DEVICE HIT THE FORMER EMPLOYEE. HOWEVER, THE COMPLAINANT CONFIRMED THAT NO BRUISE OR NO SERIOUS INJURY OCCURRED, AND THEREBY, MEDICAL TREATMENT/ INTERVENTION WAS UNNECESSARY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 494357 | RT-5100 | REFRACTOR | HKN | NIDEK CO., LTD. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 36 YR |