FDA Adverse Event Malfunction Summary report: N

RT-5100

MDR report key: 6716346 · Received July 14, 2017

Report

Report Number
0002936921-2017-00020
Event Type
Malfunction
Date Received
July 14, 2017
Date of Event
June 30, 2017
Report Date
July 14, 2017
Manufacturer
NIDEK CO., LTD.
Product Code
HKN
Removal / Correction Number
Z-1245-2016
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

NO SERIOUS INJURY OCCURRED AND NO KNOWN IMPACT OR CONSEQUENCE TO THE DOCTOR INVOLVED. HOWEVER, NIDEK INCORPORATED CONSIDERS THIS ISSUE A REPORTABLE EVENT AS THE DEVICE HAD MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR. NIDEK INC. IS AWARE OF THIS ISSUE AND CORRECTIVE ACTION HAS BEEN IMPLEMENTED UNDER RECALL Z-1245-2016. NIDEK HIRED A THIRD PARTY ((B)(4)) TO PERFORM THE CORRECTION AS PER Z-1245-2016.

Description of Event or Problem · 1

ON (B)(6) 2017, DURING RECALL PROCESS, A NIDEK INCORPORATED RECALL COORDINATOR RECEIVED INFORMATION FROM A CUSTOMER THAT THE NEAR POINT CHART ROD ON THEIR RT-5100S FELL SEVERAL TIMES AND HAD HIT HER AND SEVERAL EMPLOYEES ON THE HEAD ON MULTIPLE OCCASIONS. THE FACILITY HAVE TWO RT-5100 REFRACTORS SERIAL # (B)(4) BUT THE COMPLAINANT CLAIMED THAT SHE DON'T KNOW WHICH DEVICE HIT THE FORMER EMPLOYEE. HOWEVER, THE COMPLAINANT CONFIRMED THAT NO BRUISE OR NO SERIOUS INJURY OCCURRED, AND THEREBY, MEDICAL TREATMENT/ INTERVENTION WAS UNNECESSARY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
494357 RT-5100 REFRACTOR HKN NIDEK CO., LTD.

Patients

Seq Age Sex Outcome Treatment
1 36 YR