FDA Adverse Event Malfunction Summary report: N

RT-5100

MDR report key: 6715999 · Received July 14, 2017

Report

Report Number
0002936921-2017-00015
Event Type
Malfunction
Date Received
July 14, 2017
Date of Event
June 30, 2017
Report Date
July 14, 2017
Manufacturer
NIDEK CO., LTD.
Product Code
HKN
Removal / Correction Number
Z-1245-2016
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

NO SERIOUS INJURY OCCURRED AND NO KNOWN IMPACT OR CONSEQUENCE TO THE DOCTOR INVOLVED. HOWEVER, NIDEK INCORPORATED CONSIDERS THIS ISSUE A REPORTABLE EVENT AS THE DEVICE HAD MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR. NIDEK INC. IS AWARE OF THIS ISSUE AND CORRECTIVE ACTION HAS BEEN IMPLEMENTED UNDER RECALL Z-1245-2016. NIDEK HIRED A THIRD PARTY (B)(4) TO PERFORMED THE CORRECTION AS PER Z-1245-2016.

Description of Event or Problem · 1

ON (B)(6) 2017, DURING RECALL PROCESS, A NIDEK INCORPORATED RECALL COORDINATOR RECEIVED INFORMATION FROM A CUSTOMER THAT THE NEAR POINT CHART ROD ON THEIR RT-5100 SERIAL #(B)(4) FELL SEVERAL TIMES AND HAD HIT HER AND ANOTHER EMPLOYEE ON THE HEAD ON MULTIPLE OCCASIONS. THE COMPLAINANT CLAIMED THAT NO BRUISE OR NO SERIOUS INJURY OCCURRED, AND THEREBY, MEDICAL TREATMENT/INTERVENTION WAS UNNECESSARY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
496555 RT-5100 REFRACTOR HKN NIDEK CO., LTD.

Patients

Seq Age Sex Outcome Treatment
1 55 YR