FDA Adverse Event
Malfunction
Summary report: N
T:SLIM G4 SYSTEM
MDR report key: 6715123
·
Received July 14, 2017
Report
- Report Number
- 3007981285-2017-19491
- Event Type
- Malfunction
- Date Received
- July 14, 2017
- Date of Event
- June 15, 2017
- Report Date
- July 14, 2017
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- OYC
- PMA / PMN Number
- P140015
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IA, US
- Reporter Occupation
- PATIENT
Narratives
Additional Manufacturer Narrative · 1
ON (B)(6) 2017, THE CUSTOMER CONFIRMED THAT THE PUMP WAS CHARGED SUCCESSFULLY USING ANOTHER CABLE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.
Description of Event or Problem · 1
IT WAS REPORTED THAT THE CUSTOMER HAD BEEN EXPERIENCING ONGOING DIFFICULTY CHARGING THE PUMP WITH THE USB CABLE. THE CUSTOMER CONFIRMED THAT THE PUMP WAS ABLE TO BE CHARGED WITH AN ALTERNATE CHARGER WITHOUT ANY ISSUE. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 190-220 MG/DL
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 495927 | T:SLIM G4 SYSTEM | INSULIN PUMP | OYC | TANDEM DIABETES CARE | 4628-003 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 55 YR |