FDA Adverse Event Malfunction Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 6715123 · Received July 14, 2017

Report

Report Number
3007981285-2017-19491
Event Type
Malfunction
Date Received
July 14, 2017
Date of Event
June 15, 2017
Report Date
July 14, 2017
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2017, THE CUSTOMER CONFIRMED THAT THE PUMP WAS CHARGED SUCCESSFULLY USING ANOTHER CABLE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD BEEN EXPERIENCING ONGOING DIFFICULTY CHARGING THE PUMP WITH THE USB CABLE. THE CUSTOMER CONFIRMED THAT THE PUMP WAS ABLE TO BE CHARGED WITH AN ALTERNATE CHARGER WITHOUT ANY ISSUE. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 190-220 MG/DL

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
495927 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003

Patients

Seq Age Sex Outcome Treatment
1 55 YR