FDA Adverse Event Injury Summary report: N

WITOUCH

MDR report key: 6704027 · Received July 11, 2017

Report

Report Number
3008585473-2017-00010
Event Type
Injury
Date Received
July 11, 2017
Date of Event
May 6, 2017
Report Date
June 7, 2017
Manufacturer
HOLLYWOG, LLC
Product Code
NUH
UDI-DI
00853096004014
PMA / PMN Number
K120500
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DHR REVIEW SHOWS THE DEVICE PERFORMED AS INTENDED WHEN IT WAS MANUFACTURED. THE TENS DEVICE AND HANDHELD REMOTE CONTROL WERE ABLE TO POWER ON. THE DEVICE OUTPUT TREATMENT FREQUENCIES WERE TO SPECIFICATION, HOWEVER, THE WAVEFORM WAS NOT TO SPECIFICATION. THE DEVICE IS WILL BE EVALUATED BY THE DESIGN ENGINEERS FOR ROOT CAUSE OF THE WAVEFORM NOT PERFORMING TO SPECIFICATION. THE DEVICE LABELING WAS REVIEWED AND FOUND TO BE SUITABLE AND ADEQUATE FOR THE DEVICE TO PERFORM ITS INTENDED USE.

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED THAT WHEN SHE PRESSED THE POWER BUTTON ON THE REMOTE CONTROL TO START THE TREATMENT, THE DEVICE GAVE HER A "JOLT" AND THEN STOPPED WORKING ALTOGETHER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
482667 WITOUCH OVER THE COUNTER TRANSCUTANEOUS ELECTRICAL NERVE STIMLUATOR NUH HOLLYWOG, LLC 11.1510 00853096004014

Patients

Seq Age Sex Outcome Treatment
1 Disability