FDA Adverse Event
Injury
Summary report: N
WITOUCH
MDR report key: 6704027
·
Received July 11, 2017
Report
- Report Number
- 3008585473-2017-00010
- Event Type
- Injury
- Date Received
- July 11, 2017
- Date of Event
- May 6, 2017
- Report Date
- June 7, 2017
- Manufacturer
- HOLLYWOG, LLC
- Product Code
- NUH
- UDI-DI
- 00853096004014
- PMA / PMN Number
- K120500
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
THE DHR REVIEW SHOWS THE DEVICE PERFORMED AS INTENDED WHEN IT WAS MANUFACTURED. THE TENS DEVICE AND HANDHELD REMOTE CONTROL WERE ABLE TO POWER ON. THE DEVICE OUTPUT TREATMENT FREQUENCIES WERE TO SPECIFICATION, HOWEVER, THE WAVEFORM WAS NOT TO SPECIFICATION. THE DEVICE IS WILL BE EVALUATED BY THE DESIGN ENGINEERS FOR ROOT CAUSE OF THE WAVEFORM NOT PERFORMING TO SPECIFICATION. THE DEVICE LABELING WAS REVIEWED AND FOUND TO BE SUITABLE AND ADEQUATE FOR THE DEVICE TO PERFORM ITS INTENDED USE.
Description of Event or Problem · 1
THE CUSTOMER COMPLAINED THAT WHEN SHE PRESSED THE POWER BUTTON ON THE REMOTE CONTROL TO START THE TREATMENT, THE DEVICE GAVE HER A "JOLT" AND THEN STOPPED WORKING ALTOGETHER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 482667 | WITOUCH | OVER THE COUNTER TRANSCUTANEOUS ELECTRICAL NERVE STIMLUATOR | NUH | HOLLYWOG, LLC | 11.1510 | 00853096004014 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Disability |