FDA Adverse Event Malfunction Summary report: N

SOFT PATH

MDR report key: 670132 · Received January 26, 2006

Report

Report Number
1058332-2006-00002
Event Type
Malfunction
Date Received
January 26, 2006
Report Date
December 6, 2001
Manufacturer
SCC SOFT COMPUTER
Product Code
LNX
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CLIENT HAD MADE A DECISION TO USE THE SOFTPATH MODULE IN A NONSTANDARD MANNER. THE CLIENT'S STANDARD METHOD OF OPERATION IS TO REGISTER AND PROCESS A CASE FOR THE CG ACCESSION BASE AND THEN SIGN OUT THE CASE WITHOUT ENTERING ANY TYPE OF RESULTS. THEREFORE A FINAL REPORT HAS NO DIANGOSIS TEXT. LATER THE CLIENT CREATED A SUPPLEMENTAL REPORT TO ISSUE DIAGNOSTIC INFO. IMMEDIATELY AFTER CREATING THIS REPORT THE USER ACCESSES THE "CREATE NEW" SELECTION IN THIS OPTION FOR ANOTHER CASE. THE SYSTEM THEN CREATED A "FINAL" DOCUMENT FOR THE CURRENT CASE AND THE TEXT FROM THE PREVIOUSLY PRINTED CASE FOR ANOTHER PT IS SAVED FOR THIS PT. THIS ANOMALY OCCURS FOR TWO REASONS: 1. THE "FINAL REPORT" WAS NOT CREATED AS THE SYSTEM EXPECTED. 2. THE TEMPORARY DIRECTORY THAT IS CREATED DURING THE "PRINT PENDING" OPERATION IS NOT CLEARED UNTIL EXITING TO THE MAIN MENU. SUBSEQUENTLY THE PT RECEIVED AN ADT UPDATE TRANSACTION AND THIS EVENT TRIGGERED A RE-TRANSMITTAL OF REPORTS FROM SOFTPATH RESULT REPORTING INTERFACE. THE INCORRECT FINAL REPORT IS TRANSMITTED TO THE HIS AT THAT TIME AND THAT LEAD TO THE COMPLAINT OF THIS DESCRIBED SITUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SOFT PATH LAB INFO SYSTEM LNX SCC SOFT COMPUTER * *

Patients

Seq Age Sex Outcome Treatment
1 *