FDA Adverse Event Malfunction Summary report: N

ASTRAL DC ADAPTER

MDR report key: 6680976 · Received June 30, 2017

Report

Report Number
3004604967-2017-00902
Event Type
Malfunction
Date Received
June 30, 2017
Report Date
December 21, 2017
Manufacturer
RESMED LTD
Product Code
CBK
PMA / PMN Number
K133868
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE ASTRAL DEVICE WAS RETURNED TO RESMED FOR AN EXTENSIVE ENGINEERING INVESTIGATION. PERFORMANCE TESTING FOUND THAT THE DEVICE WILL POWER OFF WHEN THE DC ADAPTER IS MOVED IN THE DC RECEPTACLE AND THE POWER WILL STAY ON IF THE CONNECTION IS UNDISTURBED. BASED ON ALL AVAILABLE INFORMATION THE ASTRAL DC ADAPTER WAS UNABLE TO RELIABLY PROVIDE POWER TO THE DEVICE. THE ASTRAL DC ADAPTER WAS REPLACED TO ADDRESS THIS ISSUE. RESMED'S RISK ANALYSIS FOR THIS FAILURE MODE CONCLUDES THAT THE RISK IS ACCEPTABLE. RESMED REFERENCE #: (B)(4).

Additional Manufacturer Narrative · 1

RESMED HAS REQUESTED FOR THE DEVICE TO BE RETURNED FOR INVESTIGATION. THE DEVICE HAS NOT YET RETURNED, THEREFORE, RESMED IS UNABLE TO CONFIRM THE ALLEGED MALFUNCTION AT THIS TIME. (B)(4)

Description of Event or Problem · 1

IT WAS REPORTED TO RESMED THAT AN ASTRAL DEVICE POWER SUPPLY UNIT FAILED TO CHARGE AN ASTRAL DEVICE. THERE WAS NO PATIENT INJURY REPORTED AS A RESULT OF THIS EVENT.

Description of Event or Problem · 1

IT WAS REPORTED TO RESMED THAT AN ASTRAL DEVICE POWER SUPPLY UNIT FAILED TO CHARGE AN ASTRAL DEVICE. THERE WAS NO PATIENT INJURY REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
460496 ASTRAL DC ADAPTER CBK RESMED LTD 27925

Patients

Seq Age Sex Outcome Treatment
1