FDA Adverse Event Malfunction Summary report: N

RAD-87

MDR report key: 6675827 · Received June 28, 2017

Report

Report Number
2031172-2017-00681
Event Type
Malfunction
Date Received
June 28, 2017
Date of Event
May 3, 2017
Manufacturer
MASIMO - 40 PARKER
Product Code
DQA
PMA / PMN Number
K091241
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

IT WAS INDICATED BY THE CUSTOMER THAT THE DEVICE USED DURING THE REPORTED EVENT HAS BEEN RETURNED TO SERVICE; AND THEREFORE, COULD NOT BE RETURNED TO MASIMO FOR EVALUATION. CUSTOMER RESPONSE RECEIVED ON 06/14/2017 STATING "THE ISSUE WAS DETERMINED TO BE DUE TO USER ERROR." AN ADDITIONAL RESPONSE FROM CUSTOMER RECEIVED ON 06/22/2017 INDICATING DEVICE IS WORKING FINE AND WILL NOT BE RETURNED, "I SPOKE TO THE RESPIRATORY MANAGER, (B)(6), HERE AT (B)(6) AND SHE VERIFIED THAT THE UNIT HAS BEEN WORKING PROPERLY. NO FURTHER ACTION IS NEEDED."

Description of Event or Problem · 1

THE CUSTOMER REPORTED "'PT WAS TO HAVE A NOCTURNAL PULSE OX STUDY TO QUALIFY FOR HOME OXYGEN AT NIGHT. PULSE OX WAS SET UP AND PLACED ON PATIENT ON ROOM AIR. IN THE MORNING WHEN TRYING TO UPLOAD THE DATA FROM THE PULSE OX, THERE WAS NO DATA RECORDED ON THE PULSE OX UNIT'." NO PATIENT IMPACT OR CONSEQUENCES WERE REPORTED. THIS FILE WAS OPENED TO ADDRESS FACILITY REPORT # MW5069606 RECEIVED BY MASIMO CORPORATION ON 06/05/2017.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
453439 RAD-87 OXIMETER DQA MASIMO - 40 PARKER 22742

Patients

Seq Age Sex Outcome Treatment
1