FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 6672793 · Received June 28, 2017

Report

Report Number
1823260-2017-01357
Event Type
Malfunction
Date Received
June 28, 2017
Date of Event
June 8, 2017
Report Date
August 3, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

UNIQUE IDENTIFIER (UDI)#: (B)(4). NO STRIPS REMAIN TO BE RETURNED FOR INVESTIGATION.

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR INVESTIGATION. A SPECIFIC ROOT CAUSE FOR THIS EVENT COULD NOT BE IDENTIFIED. ADDITIONAL INFORMATION WAS REQUESTED FOR INVESTIGATION BUT WAS NOT PROVIDED. NO INFORMATION WAS PROVIDED IN THE CASE THAT WOULD POINT TO A CAUSE FOR THE DISCREPANT RESULTS.

Description of Event or Problem · 1

THE CUSTOMER'S WIFE STATED THAT THE CUSTOMER OBTAINED A QUESTIONABLE RESULT ON A CAPILLARY BLOOD SAMPLE USING A COAGUCHEK XS METER, SERIAL NUMBER (B)(4), WHEN COMPARED TO HIS DOCTOR'S COAGUCHEK BRAND PROFESSIONAL METER. THE INITIAL METER RESULT WAS 1.7 INR. THE CUSTOMER SAW A QC CHECK MARK ICON DISPLAYED AFTER THE RESULT. SIX HOURS LATER, THE CUSTOMER TESTED WITH HIS DOCTOR'S METER WITH A RESULT OF 2.5 INR. THIS RESULT WAS BELIEVED TO BE ACCURATE. IT WAS UNKNOWN WHETHER A NEW FINGER WAS USED FOR EACH TEST. NO ADVERSE EVENT OCCURRED. THE CUSTOMER DID NOT RECEIVE TREATMENT FOR THE RESULT OF 1.7 INR.  THE CUSTOMER¿S THERAPEUTIC RANGE IS 2.0-2.5 INR.  THE CUSTOMER IS NOT ANEMIC, HAS NO HEMATOCRIT ISSUES NOR ANTIPHOSPHOLIPID ANTIBODIES. HE IS NOT TAKING HEPARIN OR DIRECT THROMBIN INHIBITORS. THE CUSTOMER HAD TAKEN PLAVIX FROM (B)(6) 2017, AFTER HIS SCHEDULED SURGERY ON (B)(6) 2017. THE METER AND STRIPS WERE REQUESTED TO BE RETURNED FOR INVESTIGATION; HOWEVER, NO STRIPS REMAINED FOR RETURN. REPLACEMENT WAS SENT.  RELEVANT RETENTION TEST STRIPS (LOT 152881-23) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 124158-80). FOR THIS PURPOSE TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. THE RETENTION MATERIAL MET THE SPECIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
453317 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 15288123

Patients

Seq Age Sex Outcome Treatment
1 82 YR FLOMAX| GABAPENTIN| GLIPIZIDE| LISINOPRIL| PLAVIX| WARFARIN