FDA Adverse Event Injury Summary report: N

TEMPERATURE THERAPY PAD

MDR report key: 6669353 · Received June 27, 2017

Report

Report Number
0001831750-2017-00271
Event Type
Injury
Date Received
June 27, 2017
Date of Event
March 4, 2017
Report Date
January 24, 2018
Manufacturer
STRYKER MEDICAL-KALAMAZOO
Product Code
ILO
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO DEFECTS WERE ALLEGED WITH THE PRODUCT, A CONVERSATION BETWEEN THE CUSTOMER AND STRYKER ACCOUNT MANAGER IDENTIFIED THAT THIS ISSUE IS LIKELY ATTRIBUTED TO THE CUSTOMER NOT BEING AWARE TO CHECK THE PATIENT'S SKIN EVERY 30 MINUTES AS DIRECTED BY THE OPERATIONS MANUAL. THE ISSUE WAS RESOLVED FOR THE CUSTOMER BY THE ACCOUNT MANAGER WORKING WITH THE CUSTOMER TO OFFER CONTINUOUS TRAINING TO MITIGATE THE CHANCES OF REOCCURRENCE.

Additional Manufacturer Narrative · 1

ADDITIONAL INFORMATION WAS REVIEWED REGARDING THIS EVENT. IT WAS IDENTIFIED THAT UNLESS THERE WAS A SPECIFIC PRODUCT MALFUNCTION, THE BURN WAS LIKELY MISIDENTIFIED. FOR A BURN TO OCCUR, THE PRODUCT WOULD NEED TO BE AT LEAST 44° C. WITHOUT A FAILURE OF THE BACKUP AND PRIMARY THERMOSTATS, THE HIGHEST TEMPERATURE THE T-PUMP CAN REACH IS 42 ° C. IT IS LIKELY THAT THE INJURY WAS MISIDENTIFIED BY THE CUSTOMER. THIS INJURY WAS MOST LIKELY A SOFT-TISSUE INJURY. THIS CAN BE ATTRIBUTED TO MECHANICAL FORCES (SUCH AS PRESSURE OR SHEER) CREATED BY THE 8002-062-022 PAD.

Description of Event or Problem · 1

THE CUSTOMER ALLEGES THAT WHILE A NURSE WAS USING A T-PUMP ON A PATIENT, THE PATIENT DEVELOPED BLISTERS/SORES ON THEIR SKIN.

Description of Event or Problem · 1

THE CUSTOMER ALLEGES THAT WHILE A NURSE WAS USING A T-PUMP ON A PATIENT, THE PATIENT DEVELOPED BLISTERS/SORES ON THEIR SKIN.

Description of Event or Problem · 1

THE CUSTOMER ALLEGES THAT WHILE A NURSE WAS USING A 8002-062-022 WITH A T-PUMP ON A PATIENT, THE PATIENT DEVELOPED BLISTERS/SORES ON THEIR SKIN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
450705 TEMPERATURE THERAPY PAD PACK, HOT OR COLD, WATER CIRCULATING ILO STRYKER MEDICAL-KALAMAZOO

Patients

Seq Age Sex Outcome Treatment
1 (B)(4), TEMPERATURE THERAPY PAD