FDA Adverse Event Malfunction Summary report: N

EPIQ 7G - 795200

MDR report key: 6665168 · Received June 23, 2017

Report

Report Number
3019216-2017-00020
Event Type
Malfunction
Date Received
June 23, 2017
Report Date
June 17, 2017
Manufacturer
PHILIPS ULTRASOUND, INC
Product Code
IYN
PMA / PMN Number
K160807
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IR
Reporter Occupation
SERVICE AND TESTING PERSONNEL

Narratives

Additional Manufacturer Narrative · 1

AN INVESTIGATION TO DETERMINE THE CAUSE OF THIS FAILURE IS CURRENTLY UNDERWAY. THE SYSTEM AND FAILED BATTERY ARE EXPECTED TO RETURN TO THE MANUFACTURING FACILITY FOR FURTHER ANALYSIS. A FOLLOW UP REPORT WILL BE SUBMITTED WITH THE INVESTIGATION FINDINGS.

Additional Manufacturer Narrative · 1

DUE TO THE HAZARDOUS CONDITION OF THE FAILED BATTERY AND THE SHIPPING RESTRICTIONS FOR DAMAGED/DEFECTIVE LITHIUM BATTERIES, THE DEVICE COULD NOT BE RETURNED TO NORTH AMERICA FOR A DETAILED FAILURE ANALYSIS FROM PHILIPS OR THE SUPPLIER. HOWEVER, VISUAL INSPECTION FROM PHOTOGRAPHS OF THE DAMAGED BATTERY BY PHILIPS ELECTRICAL ENGINEERING CONFIRMED THE ISSUE UNDERWENT THERMAL RUNAWAY. THERMAL RUNAWAY IS AN EXTREMELY RARE EVENT CAUSED BY SEVERAL POSSIBLE FLAWS WITHIN A CELL WHICH CAUSES A REACTION THAT SPREADS TO THE OTHER CELLS IN THE BATTERY. WHEN THIS UNAVOIDABLE ISSUE DOES OCCUR, THE BATTERY IS CONTAINED IN A METAL ENCLOSURE BEHIND A PLASTIC SHROUD THAT PROTECTS PATIENTS AND USERS FROM CONTACT WITH THE FAILED BATTERY.

Description of Event or Problem · 1

FOLLOWING A DEMONSTRATION PERFORMED AT A CUSTOMER SITE, SMOKE BEGAN TO EMANATE FROM THE BACK OF THE ULTRASOUND SYSTEM. A PHILIPS FIELD SERVICE ENGINEER WAS ON-SITE AND WITNESSED THE SMOKING SYSTEM. THE FSE NOTED THE BATTERY PACK WAS BURNING AT WHICH TIME HE PROMPTLY REMOVED THE BATTERY AND DISCONNECTED THE SYSTEM FROM POWER. THERE WAS NO REPORT OF ANY INJURY, SMOKE INHALATION OR IRRITATION CAUSED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
445706 EPIQ 7G - 795200 SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC22 IYN PHILIPS ULTRASOUND, INC EPIQ 7G - 795200 US216B0259

Patients

Seq Age Sex Outcome Treatment
1