FDA Adverse Event Malfunction Summary report: N

ELECSYS HCG + BETA TEST SYSTEM

MDR report key: 6662793 · Received June 23, 2017

Report

Report Number
1823260-2017-01310
Event Type
Malfunction
Date Received
June 23, 2017
Date of Event
June 5, 2017
Report Date
July 9, 2017
Manufacturer
ROCHE DIAGNOSTICS
Product Code
DHA
PMA / PMN Number
K003178
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

UNIQUE IDENTIFIER (UDI)#: (B)(4). THIS EVENT OCCURRED IN (B)(6). PHONE WAS PROVIDED AS "(B)(6)".

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED. ADDITIONAL INFORMATION FOR FURTHER INVESTIGATION WAS REQUESTED BUT WAS NOT PROVIDED. THE ANALYZER IN QUESTION HAS BEEN DEINSTALLED SO NO FURTHER INVESTIGATION WAS POSSIBLE. BASED ON THE CALIBRATION AND QC DATA PROVIDED, A GENERAL REAGENT ISSUE WAS EVIDENT. GENERIC INSTRUMENT ISSUES AND IMPROPER PRE-ANALYTICAL CONDITIONS COULD NOT BE EXCLUDED AS POSSIBLE ROOT CAUSES. OTHER TYPICAL CAUSES OF THIS TYPE OF EVENT INCLUDE ISSUES WITH THE SAMPLE QUALITY OR INSUFFICIENT MAINTENANCE OF THE ANALYZER.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FOR MULTIPLE ASSAYS OVER THREE MONTHS ON DIFFERENT ANALYZER MODULES. SPECIFIC DATA WAS ONLY PROVIDED FOR 82 PATIENT SAMPLES FOR ELECSYS HCG + BETA TEST SYSTEM. ONLY THE RESULTS FOR THREE PATIENT SAMPLES WERE DISCREPANT. PATIENT 1 INITIAL RESULT WAS 2327 MIU/ML AND THE REPEAT RESULT ON (B)(6) 2017 WAS 131834 MIU/ML. PATIENT 2 INITIAL RESULT WAS 1213 MIU/ML AND THE REPEAT RESULT WAS 76142 MIU/ML . THE DATE OF THE REPEAT TESTING WAS NOT PROVIDED. THIS PATIENT WAS A (B)(6) FEMALE. PATIENT 3 INITIAL RESULT WAS 1150 MIU/ML AND THE REPEAT RESULT ON (B)(6) 2017 WAS 18496 MIU/ML. THIS PATIENT WAS A (B)(4) FEMALE. THE ERRONEOUS RESULTS WERE REPORTED TO THE PATIENT BUT NOT TO MEDICAL PERSONNEL TREATING THE PATIENT. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE REAGENT LOT NUMBER WAS 17982500.THE EXPIRATION DATE WAS REQUESTED BUT WAS NOT PROVIDED. THE CUSTOMER STATED A NEW REAGENT PACK HAD JUST BEEN PUT INTO USE AT THE TIME OF THE EVENT. QC WAS TESTED AND THE RESULTS WERE ACCEPTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
444619 ELECSYS HCG + BETA TEST SYSTEM SYSTEM, TEST, HUMAN CHORIONIC GONADOTROPIN DHA ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 41 YR