FDA Adverse Event Malfunction Summary report: N

RT-5100

MDR report key: 6652031 · Received June 19, 2017

Report

Report Number
0002936921-2017-00012
Event Type
Malfunction
Date Received
June 19, 2017
Date of Event
May 30, 2017
Report Date
June 19, 2017
Manufacturer
NIDEK CO., LTD
Product Code
HKN
Removal / Correction Number
Z-1245-2016
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO SERIOUS INJURY OCCURRED AND NO KNOWN IMPACT OR CONSEQUENCE TO THE TECHNICIAN INVOLVED. HOWEVER, NIDEK INCORPORATED CONSIDERS THIS ISSUE A REPORTABLE EVENT AS THE DEVICE HAD MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR. NIDEK HIRED THIRD PARTY (B)(4) TO PERFORM THE CORRECTION AS PER RECALL (Z-1245-2016). AT THIS TIME, DEVICE EVALUATION ANTICIPATED BUT HAS NOT BEGUN. THEREFORE, A FOLLOW-UP WILL BE SUBMITTED ONCE THE EVALUATION IS COMPLETED.

Description of Event or Problem · 1

ON MAY 30, 2017, DURING A RECALL PROCESS, NIDEK INC. RECALL COORDINATOR RECEIVED INFORMATION FROM A CUSTOMER THAT THE NEAR POINT ROD OF RT-5100 SERIAL #(B)(4)HAD HIT HER IN THE HEAD ON MULTIPLE OCCASIONS BUT CLAIMED THAT IT WAS NOT A BIG DEAL, OTHER THAN THE INCONVENIENCE AND STATED THAT SINCE NO SERIOUS INJURIES FROM INCIDENT, MEDICAL TREATMENT/INTERVENTION WAS UNNECESSARY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
433229 RT-5100 REFRACTOR HKN NIDEK CO., LTD

Patients

Seq Age Sex Outcome Treatment
1 29 YR