RT-5100
Report
- Report Number
- 0002936921-2017-00012
- Event Type
- Malfunction
- Date Received
- June 19, 2017
- Date of Event
- May 30, 2017
- Report Date
- June 19, 2017
- Manufacturer
- NIDEK CO., LTD
- Product Code
- HKN
- Removal / Correction Number
- Z-1245-2016
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
NO SERIOUS INJURY OCCURRED AND NO KNOWN IMPACT OR CONSEQUENCE TO THE TECHNICIAN INVOLVED. HOWEVER, NIDEK INCORPORATED CONSIDERS THIS ISSUE A REPORTABLE EVENT AS THE DEVICE HAD MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR. NIDEK HIRED THIRD PARTY (B)(4) TO PERFORM THE CORRECTION AS PER RECALL (Z-1245-2016). AT THIS TIME, DEVICE EVALUATION ANTICIPATED BUT HAS NOT BEGUN. THEREFORE, A FOLLOW-UP WILL BE SUBMITTED ONCE THE EVALUATION IS COMPLETED.
ON MAY 30, 2017, DURING A RECALL PROCESS, NIDEK INC. RECALL COORDINATOR RECEIVED INFORMATION FROM A CUSTOMER THAT THE NEAR POINT ROD OF RT-5100 SERIAL #(B)(4)HAD HIT HER IN THE HEAD ON MULTIPLE OCCASIONS BUT CLAIMED THAT IT WAS NOT A BIG DEAL, OTHER THAN THE INCONVENIENCE AND STATED THAT SINCE NO SERIOUS INJURIES FROM INCIDENT, MEDICAL TREATMENT/INTERVENTION WAS UNNECESSARY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 433229 | RT-5100 | REFRACTOR | HKN | NIDEK CO., LTD |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 29 YR |