FDA Adverse Event Malfunction Summary report: N

CONNECSCR F/CFN/AFN F/SYNREAM

MDR report key: 6630785 · Received June 9, 2017

Report

Report Number
9612488-2017-10259
Event Type
Malfunction
Date Received
June 9, 2017
Report Date
October 30, 2015
Manufacturer
SYNTHES BETTLACH
Product Code
FZX
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE WAS RECEIVED, THE INVESTIGATION COULD NOT BE COMPLETED, AND NO CONCLUSION COULD BE DRAWN, AS PRODUCT IS ENTERING THE COMPLAINT SYSTEM. A REVIEW OF THE DEVICE HISTORY RECORDS HAS BEEN REQUESTED. DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.

Additional Manufacturer Narrative · 1

ADDITIONAL NARRATIVE: MANUFACTURING LOCATION: (B)(4). MANUFACTURING DATE: AUGUST 26, 2013. REVIEW OF THE DEVICE HISTORY RECORD(S) SHOWED THAT THERE WERE NO ISSUES DURING THE MANUFACTURE OF THE PRODUCT THAT WOULD CONTRIBUTE TO THIS COMPLAINT CONDITION. A PRODUCT INVESTIGATION WAS COMPLETED: A VISUAL INSPECTION UNDER 5X MAGNIFICATION, FUNCTIONAL TEST, DRAWING REVIEW, AND DIMENSIONAL ANALYSIS WERE PERFORMED AS PART OF THIS INVESTIGATION. A DEFINITIVE ROOT CAUSE CANNOT BE IDENTIFIED WITH THE LIMITED COMPLAINT DETAILS. NO NEW, UNIQUE OR DIFFERENT PATIENT HARMS WERE IDENTIFIED AS A RESULT OF THIS EVALUATION. THE DESIGN IS ADEQUATE FOR ITS INTENDED USE WHEN USED AND MAINTAINED AS RECOMMENDED, IT DID NOT CONTRIBUTE TO THE COMPLAINT CONDITION. THE DEVICE WAS RETURNED WITH THE DISTAL TIP BROKEN ALL SANS THE MOST PROXIMAL THREAD. THE BROKEN FRAGMENT MEASURING ABOUT 15.82MM WAS ALSO RETURNED AND WAS ABLE TO BE MATCHED UP PERFECTLY THE LARGER FRAGMENT OF THE DEVICE. THE PATTERN OF THE FRACTURE APPEARS TO HAVE BEEN AS A RESULT OF EXCESSIVE TWISTING FORCE. ADDITIONALLY, HALF THE YELLOW EPOXY WAS MISSING. DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.

Additional Manufacturer Narrative · 1

REPORTEDLY THERE WAS NO PATIENT INVOLVEMENT. UDI: (B)(4). DEVICE IS AN INSTRUMENT AND IS NOT IMPLANTED/EXPLANTED. COMPLAINANT PART IS EXPECTED TO BE RETURNED FOR MANUFACTURER REVIEW/INVESTIGATION, BUT HAS YET TO BE RECEIVED. PHONE NUMBER: (B)(6). DEVICE IS NOT DISTRIBUTED IN THE UNITED STATES, BUT IS SIMILAR TO DEVICE MARKETED IN THE USA. WITHOUT A LOT NUMBER THE DEVICE HISTORY RECORDS REVIEW COULD NOT BE COMPLETED. THE INVESTIGATION COULD NOT BE COMPLETED; NO CONCLUSION COULD BE DRAWN, AS NO PRODUCT WAS RECEIVED. DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE.

Description of Event or Problem · 1

WHEN THE DEVICE WAS RECEIVED BY THE MANUFACTURER, IT WAS NOTED THAT THE DISTAL THREADS OF THE DEVICE ARE BROKEN OFF; THE BROKEN PORTION WAS RECEIVED.

Description of Event or Problem · 1

DEVICE REPORT FROM SYNTHES EUROPE REPORTS AN EVENT IN (B)(6) AS FOLLOWS: IT WAS REPORTED THAT PARTS WERE DETECTED AS DAMAGED DURING INTERNAL INSPECTION OF LOANER KITS. REPORTEDLY THERE WAS NO PATIENT OR PROCEDURE INVOLVEMENT. THIS REPORT IS FOR A CONNECTING SCREW THAT WOULD NOT SEAT. THIS IS REPORT 20 OF 20 FOR (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
412847 CONNECSCR F/CFN/AFN F/SYNREAM GUIDE FZX SYNTHES BETTLACH 8389447

Patients

Seq Age Sex Outcome Treatment
1