MAXI MOVE
Report
- Report Number
- 3007420694-2017-00141
- Event Type
- Malfunction
- Date Received
- June 9, 2017
- Date of Event
- May 12, 2017
- Report Date
- June 9, 2017
- Manufacturer
- ARJO HOSPITAL EQUIPMENT AB
- Product Code
- FSA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER
Narratives
THIS REPORT IS BEING FILED UNDER EXEMPTION E2012070 BY THE MANUFACTURER ARJOHUNTLEIGH POLSKA SP. Z O. O. (REGISTRATION #3007420694) ON BEHALF OF THE IMPORTER ARJOHUNTLEIGH, INC. (AHUS) (REGISTRATION #1419652). PLEASE NOTE THAT PREVIOUS MEDWATCH REPORTS FOR THIS PRODUCT MAY HAVE BEEN SUBMITTED FOR THE MANUFACTURING SITE ARJO MED. AB LTD (UNDER REGISTRATION #9617021). AS OF 06/15/2010, THAT NUMBER WAS DE-ACTIVATED DUE TO THE SITE NO LONGER BEING A MANUFACTURER AND UNTIL 2014 COMPLAINTS RELATED TO THESE PRODUCTS WERE HANDLED BY ARJO HOSPITAL EQUIPMENT AB AND ANY MEDWATCH REPORTS WERE SUBMITTED UNDER REGISTRATION #9611530 OR MEDIBO (MEDIBO MEDICAL PRODUCTS NV / 3004468271) AND AH MAGOG (ARJOHUNTLEIGH MAGOG, INC. / 9681684). FROM 2014 AND GOING FORWARD COMPLAINTS RELATED TO THESE PRODUCTS ARE TO BE HANDLED BY ARJOHUNTLEIGH AB'S COMPLAINT HANDLING ESTABLISHMENT AND ANY MEDWATCH REPORTS WILL BE SUBMITTED UNDER REGISTRATION #3007420694. ON 2017-MAY-15 ARJOHUNTLEIGH HAS BECOME AWARE OF A CUSTOMER COMPLAINT INVOLVING MAXI MOVE LIFT AND SLING. IT WAS REPORTED THAT WHEN TWO CAREGIVERS WERE TRANSFERRING A RESIDENT FROM CHAIR TO BED UTILIZING MAXI MOVE PASSIVE FLOOR LIFT, THE LEG LIFT SIDE GAVE AWAY. THE CAREGIVER WAS TRYING TO PREVENT FROM PATIENT'S FALL BUT WITHOUT SUCCESS, THE RESIDENT ( 65 YEARS OLD FEMALE, WEIGHING 177 LBS.) SLIPPED OUT OF SLING HITTING HER HEAD AGAINST THE BED FOOTBOARD AND FELL ONTO THE FLOOR. AS A RESULT OF THE INCIDENT THE PATIENT SUFFERED FROM HEMATOMA TO RIGHT SIDE OF THE HEAD. AFTER THE EVENT FEMALE WAS TRANSFERRED INTO EMERGENCY ROOM IN (B)(6). THE LIFT AND THE SLING INVOLVED WITH THIS INCIDENT WERE INSPECTED BY ARJOHUNTLEIGH REPRESENTATIVE AFTER THE INCIDENT. MAXI MOVE INSPECTION REVEALED SOME SCRATCHED, DENS, METAL EXPOSURE AND PAINT PEELING ON THE CHASSIS CROSS MEMBER AND LEGS OF LIFT. THE CONDITION OF SLING INDICATED WEAR BEYOND NORMAL USAGE, ALL 4 CLIPS SHOWED NORMAL LOCKING RESISTANCE IN THE LOOP. NO MALFUNCTION WAS FOUND WITHIN DEVICES THAT WOULD CONTRIBUTE TO THE EVENT OCCURRENCE. BOTH DEVICES WERE IN GENERAL GOOD CONDITION AND PASSED FUNCTIONAL TEST. THE CUSTOMER IS UNDER ARJO HUNTLEIGH SERVICE/MAINTENANCE CONTRACT. THE LAST PLANNED SERVICE OF THE DEVICE WAS PERFORMED IN JANUARY 2017. WHEN REVIEWING SIMILAR REPORTABLE EVENTS, WE HAVE FOUND A NUMBER OF CASES WITH SIMILAR FAULT DESCRIPTION (SLID OUT OF SLING). IF COMPARED TO THE NUMBER OF SOLD DEVICES AND IN COMPARISON TO THEIR DAILY USAGE, THE OCCURRENCE RATE FOR REPORTABLE COMPLAINTS CLAIMING THIS FAILURE MODE IS CONSIDERED TO BE LOW. A REVIEW OF PREVIOUS COMPLAINTS, PERFORMED SIMULATIONS AND OUR PRODUCT KNOWLEDGE SHOWED THAT THERE IS NO POSSIBILITY OF A PERSON TO SLIDE OUT OF THE SLING DURING ON-LABEL USE OF THE DEVICE. WE WERE ABLE TO LIST A FEW FACTORS THAT COULD CONTRIBUTE TO A PERSON SLIDING OUT FROM THE SLING (PLEASE REFER TO THE ATTACHED TEST REPORT #100609-01), AS FOLLOWING: 1. A SLING BEING USED THAT IS OF A VERY INAPPROPRIATE SIZE (SEVERAL SIZES OFF). 2. AN OBVIOUS WRONG APPLICATION OF THE SLING (E.G.: SLING USED UPSIDE DOWN, WRONG TYPE OF THE SLING USED, WRONG POSITION OF THE RESIDENT/PATIENT ARMS). 3. A SLING CLIP DETACHING OR NOT BEING ATTACHED TO THE LIFT DEVICE BEFORE STARTING THE TRANSFER. 4. A SLING BEING USED WITH NO PLASTIC SUPPORT STAYS/STIFFENERS INSIDE THE HEAD SECTION OF THE SLING, AND THE PERSON BEING POSITIONED INTO THE MOST HORIZONTAL POSITION. THIS SITUATION WOULD LIKELY BE AGGRAVATED AND A SLIDE OUT FROM THE TOP OF THE SLING FACILITATED, IF THE PERSON WAS REPOSITIONED TO THE HORIZONTAL MORE QUICKLY THAN NORMAL OR AT AN INCLINE BIGGER THAN NORMAL. HOWEVER, DUE TO LIMITED INFORMATION RECEIVED, NONE OF THE ABOVE SCENARIOS CAN BE POINTED OUT WITH A CERTAINTY AS AN EXACT FACTOR CONTRIBUTING TO THIS PARTICULAR EVENT. PLEASE NOTE THAT THE SLING INSTRUCTION FOR USE CONTAINS THE FOLLOWING WARNINGS IN ORDER TO DIMINISH POSSIBILITY OF PATIENT SLIPPING OUT OF THE SLING OR ANY OTHER MISUSE: "WARNING: TO AVOID INJURY ALWAYS READ THIS INSTRUCTION FOR USE AND ACCOMPANIED DOCUMENTS BEFORE USING THE PRODUCT. MANDATORY TO READ THE INSTRUCTION FOR USE." "WARNING TO AVOID THE RESIDENT FROM FALLING, MAKE SURE TO SELECT THE CORRECT SLING SIZE ACCORDING TO THE IFU". "WARNING TO AVOID INJURY MAKE SURE THAT THE RESIDENT IS NOT LEFT UNATTENDED AT ANY TIME." "WARNING TO AVOID INJURY, MAKE SURE THE RESIDENT'S ARMS ARE PLACED INSIDE OF THE SLING." FROM THIS EVALUATION, IT WOULD APPEAR MOST LIKELY THAT THE EVENT WAS CAUSED BY THE USER NOT FOLLOWING THE IFU, DUE TO LACK OF AWARENESS OF THE IFU CONTENTS. WE FIND THE CAUSE TO BE RELATED WITH LACK OR INSUFFICIENT TRAINING. ARJOHUNTLEIGH SUGGESTS REMINDING THE STAFF INVOLVED OF THE DEVICE LABELLING, WITH SPECIAL ATTENTION TO CORRECT LIFTING PROCEDURE. THIS WAS COMMUNICATED TO THE CUSTOMER. LOOKING AT THE INCIDENT SCENARIO, IT IS FOUND THE DEVICE WAS BEING USED FOR PATIENT HANDLING WHEN THE EVENT OCCURRED AND IT WAS ALSO DIRECTLY INVOLVED WITH THE REPORTABLE INCIDENT AS THE PATIENT SLIPPED OUT OF SLING DURING TRANSFER. THE DEVICE WAS UP TO ITS SPECIFICATION AT THE TIME OF THE INCIDENT AS NO MALFUNCTION WAS DETECTED DURING DEVICES INSPECTION THAT COULD HAVE LED TO THE EVENT OCCURRENCE.
ON 2017-MAY-15 ARJOHUNTLEIGH HAS BECOME AWARE OF A CUSTOMER COMPLAINT REGISTERED UNDER INTERNAL NUMBER TW #(B)(4). IT WAS REPORTED THAT WHEN TWO CAREGIVERS WERE TRANSFERRING A RESIDENT FROM CHAIR TO BED UTILIZING MAXI MOVE PASSIVE FLOOR LIFT, THE LEG SIDE GAVE WAY. THE CAREGIVER WAS TRYING TO PREVENT FROM PATIENT'S FALL BUT WITHOUT SUCCESS, THE RESIDENT ((B)(6) FEMALE, WEIGHING (B)(6)) SLIPPED OUT OF SLING HITTING HER HEAD AGAINST THE BED FOOTBOARD AND FELL ONTO THE FLOOR. AS A RESULT OF THE INCIDENT THE PATIENT SUFFERED FROM HEMATOMA TO RIGHT SIDE OF THE HEAD. AFTER THE EVENT FEMALE WAS TRANSFERRED INTO EMERGENCY ROOM FOR OBSERVATION AND WAS HOSPITALIZED IN (B)(6). THE LIFT AND THE SLING INVOLVED WITH THIS INCIDENT WERE INSPECTED BY ARJOHUNTLEIGH REPRESENTATIVE AFTER THE INCIDENT. MAXI MOVE INSPECTION REVEALED SOME SCRATCHED, DENS, METAL EXPOSURE AND PAINT PEELING ON THE CHASSIS CROSS MEMBER AND LEGS OF LIFT. THE CONDITION OF SLING INDICATED WEAR BEYOND NORMAL USAGE, ALL 4 CLIPS SHOWED NORMAL LOCKING RESISTANCE IN THE LOOP. NO MALFUNCTION WAS FOUND WITHIN DEVICES THAT WOULD CONTRIBUTE TO THE EVENT OCCURRENCE. BOTH DEVICES WERE IN GENERAL GOOD CONDITION AND PASSED FUNCTIONAL TEST. THE CUSTOMER IS UNDER ARJO HUNTLEIGH SERVICE/MAINTENANCE CONTRACT. THE LAST PLANNED SERVICE OF THE DEVICE WAS PERFORMED ON JANUARY 2017.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 412670 | MAXI MOVE | LIFT, PATIENT, NON-AC-POWERED | FSA | ARJO HOSPITAL EQUIPMENT AB | KMBB4OLU2FUS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 65 YR | Other |