FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITOR

MDR report key: 6613405 · Received June 5, 2017

Report

Report Number
3004753838-2017-49188
Event Type
Malfunction
Date Received
June 5, 2017
Date of Event
May 11, 2017
Report Date
May 11, 2017
Manufacturer
DEXCOM, INC.
Product Code
PFQ
UDI-DI
10386270000221
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(6) 2017 THAT ON (B)(6) 2017, THERE WAS AN INACCURACY BETWEEN THE CONTINUOUS GLUCOSE MONITOR (CGM) AND THE BLOOD GLUCOSE (BG) METER. THE SENSOR WAS INSERTED INTO THE ABDOMEN ON (B)(6) 2017. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. DATA WAS PROVIDED FOR EVALUATION. DATA REVIEW CONFIRMED THE REPORTED EVENT OF INACCURATE CGM VALUES. A ROOT CAUSE COULD NOT BE DETERMINED VIA DATA.

Description of Event or Problem · 1

THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THERE WAS NO FAILURE DETECTED RELATED TO THE COMPLAINT. A PAIRING TEST WAS PERFORMED WITH NORDIC BLUETOOTH DEVICE AND PASS. THE RECEIVER LOG WAS DOWNLOADED AND, UPON REVIEW, CONFIRMED THE REPORTED EVENT OF INACCURACIES. A ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
393935 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITOR CONTINUOUS GLUCOSE MONITOR PFQ DEXCOM, INC. 9500-27 5214627 10386270000221

Patients

Seq Age Sex Outcome Treatment
1 20 YR