ACUSON Z6MS ULTRASOUND TRANSDUCER
Report
- Report Number
- 3009498591-2017-00231
- Event Type
- Malfunction
- Date Received
- May 31, 2017
- Date of Event
- May 11, 2017
- Report Date
- June 16, 2017
- Manufacturer
- SIEMENS MEDICAL SOLUTIONS USA, INC.
- Product Code
- ITX
- PMA / PMN Number
- K142628
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- OTHER
Narratives
THE DEVICE REFERENCED IN THIS REPORT HAS NOT BEEN RETURNED TO SIEMENS FOR EVALUATION. IF ADDITIONAL INFORMATION IS RECEIVED OR IF THE DEVICE IS RETURNED AT A LATER DATE, THIS REPORT WILL BE SUPPLEMENTED.
THIS SUPPLEMENTAL REPORT IS BEING SUBMITTED TO PROVIDE ADDITIONAL MANUFACTURER NARRATIVE. ENGINEERING INVESTIGATED THE ISSUE AND FOUND THAT THERE WAS NO SYSTEM ERROR BUT THE ACOUSTIC TEST FAILED. CABLE SHORT (MBUSCLK1- TO GRD, VTGC+ TO GRD) WAS CONFIRMED THROUGH DESTRUCTIVE ANALYSIS. THUS, THE POSSIBLE ROOT CAUSE WAS IDENTIFIED AS RAW CABLE KINK AND COAX SHEATH WORN OUT DURING BENT AND TWISTED BECAUSE OF MANUFACTURING PROCESS VARIANCE AND/OR INSUFFICIENT CABLE MECHANICAL RELIABILITY. THE CABLE ASSEMBLY DESIGN AND MANUFACTURING PROCESS HAVE BEEN REVIEWED BY RELEVANT ENGINEERING GROUPS. CABLE ASS'Y MANUFACTURER (SUMITOMO) HAS CHANGED THE PROCESS (TWINAX BUNDLE METHOD) THROUGH SECR (B)(4) AND CAPA (B)(4). IT HAS BEEN IMPLEMENTED TO Z6MS TRANSDUCERS SINCE MAY. 22ND, 2017.
IT WAS REPORTED THAT THE PATIENT WAS ALREADY SEDATED AND ON THE TABLE UNDERGOING A HEART EXAM, IN THE MIDDLE OF THE EXAM, THE PHYSICIAN TESTED THE PATIENT'S HEART FUNCTION BY CHECKING THE ULTRASOUND IMAGING. HOWEVER, THE SYSTEM DID NOT DISPLAY THE IMAGE IN COLOR. THE PHYSICIAN DID NOT REBOOT THE SYSTEM BUT REMOVED THE TRANSDUCER AND USED A NEW TRANSDUCER TO CONTINUE AND COMPLETE THE EXAM. THERE WAS A DELAY OF 15 MINUTES WHILE THE REPLACEMENT TRANSDUCER WAS RETRIEVED. THERE WAS NO LOSS OF DATA AND THERE WAS NO PATIENT ADVERSE EVENT REPORTED. NO ADDITIONAL INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 382098 | ACUSON Z6MS ULTRASOUND TRANSDUCER | ULTRASOUND DEVICE | ITX | SIEMENS MEDICAL SOLUTIONS USA, INC. | Z6MS TRANSDUCER | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |