CLINIMACS PLUS INSTRUMENT
Report
- Report Number
- 3005290010-2017-00019
- Event Type
- Malfunction
- Date Received
- May 24, 2017
- Report Date
- May 24, 2017
- Manufacturer
- MILTENYI BIOTEC GMBH
- Product Code
- OVG
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
MILTENYI BIOTEC INC. INITIATED A MAINTENANCE SERVICE ON 16TH MAY 2017 WHICH INCLUDED TESTING THE PUMP UNIT MOVEMENT AND TOLERANCES. THE RESULTS WERE LAID DOV/N IN SERVICE REPORT ID #(B)(4). THERE WERE NO DEFICIENCIES FOUND AT THE TIME OF THE SERVICE. FURTHERMORE, THE CAM TEAM OF MILTENYI BIOTEC INC. ALSO NOTED THAT THEY PROVIDED THE CUSTOMER WITH AN EXTRA TUBING SET, BUFFER, REAGENT AND FROZEN CELL SAMPLE. AS A RESULT, THE CUSTOMER WAS ABLE TO RUN THE MOCK SAMPLE WITHOUT ANY ERRORS. THEREFORE, THE COMPLAINED FAILURE COULDN'T BE CONFIRMED BY MILTENYI BIOTEC.
DURING ELUTION STEP OF A CLINIMACS® CD34 ENRICHMENT, THERE WAS A PUMP STALL ERROR NOTIFICATION ON THE SCREEN AND THE PRODUCT WAS NOT EXPELLED INTO THE COLLECTION BAG. THE CUSTOMER WANTED SOMEONE TO LOOK AT THE PROCESS FILE AND INVESTIGATE WHETHER THERE IS A RISK OF THIS BEING A RE-OCCURRING PROBLEM. DATE OF EVENT IS UNKNOWN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 370054 | CLINIMACS PLUS INSTRUMENT | CLINIMACS PLUS INSTRUMENT | OVG | MILTENYI BIOTEC GMBH | N/A | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |