FDA Adverse Event Malfunction Summary report: N

CLINIMACS PLUS INSTRUMENT

MDR report key: 6589893 · Received May 24, 2017

Report

Report Number
3005290010-2017-00019
Event Type
Malfunction
Date Received
May 24, 2017
Report Date
May 24, 2017
Manufacturer
MILTENYI BIOTEC GMBH
Product Code
OVG
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

MILTENYI BIOTEC INC. INITIATED A MAINTENANCE SERVICE ON 16TH MAY 2017 WHICH INCLUDED TESTING THE PUMP UNIT MOVEMENT AND TOLERANCES. THE RESULTS WERE LAID DOV/N IN SERVICE REPORT ID #(B)(4). THERE WERE NO DEFICIENCIES FOUND AT THE TIME OF THE SERVICE. FURTHERMORE, THE CAM TEAM OF MILTENYI BIOTEC INC. ALSO NOTED THAT THEY PROVIDED THE CUSTOMER WITH AN EXTRA TUBING SET, BUFFER, REAGENT AND FROZEN CELL SAMPLE. AS A RESULT, THE CUSTOMER WAS ABLE TO RUN THE MOCK SAMPLE WITHOUT ANY ERRORS. THEREFORE, THE COMPLAINED FAILURE COULDN'T BE CONFIRMED BY MILTENYI BIOTEC.

Description of Event or Problem · 1

DURING ELUTION STEP OF A CLINIMACS® CD34 ENRICHMENT, THERE WAS A PUMP STALL ERROR NOTIFICATION ON THE SCREEN AND THE PRODUCT WAS NOT EXPELLED INTO THE COLLECTION BAG. THE CUSTOMER WANTED SOMEONE TO LOOK AT THE PROCESS FILE AND INVESTIGATE WHETHER THERE IS A RISK OF THIS BEING A RE-OCCURRING PROBLEM. DATE OF EVENT IS UNKNOWN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
370054 CLINIMACS PLUS INSTRUMENT CLINIMACS PLUS INSTRUMENT OVG MILTENYI BIOTEC GMBH N/A N/A

Patients

Seq Age Sex Outcome Treatment
1