FDA Adverse Event Malfunction Summary report: N

1823260-2017-01054

MDR report key: 6578166 · Received May 19, 2017

Report

Report Number
1823260-2017-01054
Event Type
Malfunction
Date Received
May 19, 2017
Date of Event
May 1, 2017
Report Date
May 19, 2017
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). UNIQUE IDENTIFIER (UDI)#: (B)(4).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED AN ERRONEOUS RESULT FOR ONE PATIENT SAMPLE TESTED FOR THE ELECSYS TROPONIN T HS ASSAY (TNTHS) ON A COBAS 6000 E 601 MODULE (E601). THE ERRONEOUS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE INITIAL TNTHS WAS 7.76 NG/ML. THE SAMPLE WAS REPEATED TWICE ON (B)(6) 2017, RESULTING AS 1122 NG/ML ON ANOTHER ANALYZER AND 1078 NG/ML ON THE ORIGINAL ANALYZER. NO ADVERSE EVENTS WERE ALLEGED. THE TNTHS REAGENT LOT NUMBER AND EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER CHECKED THE SAMPLE PROBE LIQUID LEVEL DETECTION, AND THIS WAS OK. HE CHECKED THE REAGENT CAP HOLDER, AND THIS WAS OK. HE ADJUSTED THE MIXER HEIGHT AND ADJUSTED THE HEIGHTS OF PROBES. THE MIS-ADJUSTMENTS FOUND BY THE FIELD SERVICE ENGINEER WOULD TYPICALLY LEAD TO POOR ACCURACY, BUT NOT TO SINGLE DISCREPANT RESULTS. A PRE-ANALYTIC SAMPLE HANDLING ISSUE IS MOST LIKELY, BUT THIS CAN NOT BE CONFIRMED BASED ON THE PROVIDED INFORMATION. NO FURTHER ISSUES WERE OBSERVED BY THE CUSTOMER.

Patients

Seq Age Sex Outcome Treatment
1 81 YR