FDA Adverse Event Malfunction Summary report: N

COBAS 6800 SYSTEM

MDR report key: 6570332 · Received May 16, 2017

Report

Report Number
2243471-2017-00016
Event Type
Malfunction
Date Received
May 16, 2017
Date of Event
March 15, 2017
Report Date
March 21, 2018
Manufacturer
STACIE-ANN CREIGHTON
Product Code
MZF
PMA / PMN Number
BK140196
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

WITHIN THE INITIAL MDR REPORT, THE BECOME AWARE DATE (DATE RECEIVED BY THE MANUFACTURER) WAS INDICATED AS 04/10/2017. AFTER REVIEW OF THE SUBMITTED MDR RECORD, IT WAS IDENTIFIED THAT THE CORRECT DATE RECEIVED BY THE MANUFACTURER SHOULD HAVE BEEN CAPTURED AS 04/19/2017. (B)(4).

Additional Manufacturer Narrative · 1

THE INVESTIGATION INTO THE ISSUE IS CURRENTLY ON-GOING. A SUPPLEMENTAL REPORT WILL BE SUBMITTED AT THE CONCLUSION OF THE INVESTIGATION. (B)(4). FACILITY NAME: THE FACILITY NAME (DOUGLASS HANLY MOIR PATH P/L MOLECULAR BIOLOGY DEPT MACQUARIE PARK) HAS BEEN TRUNCATED DUE TO CHARACTER LIMITATIONS. (B)(4).

Additional Manufacturer Narrative · 1

A CUSTOMER IN (B)(6) COMPLAINED ABOUT A BARCODE ISSUE WITH THE COBAS 6800 SYSTEM DURING VALIDATION TESTING. THE CUSTOMER HAD 3 OCCURRENCES OF BARCODES BEING TRUNCATED BY THE COBAS 6800 SYSTEM. NO WRONG RESULTS WERE RELEASED AS THE ISSUE OCCURRED DURING VALIDATION TESTING AND NO HARM WAS INDICATED. THROUGH THE COURSE OF THE INVESTIGATION, IT WAS IDENTIFIED THAT THE BARCODE LABELS IN QUESTION DID NOT MEET THE DEFINED BARCODE PRINTING SPECIFICATIONS AS INDICATED IN THE USER ASSISTANCE. THESE OUT-OF SPECIFICATIONS BARCODE LABELS CONTRIBUTED TO THE TRUNCATED BARCODE READING ISSUE ALLEGED IN THIS CASE. CAPA HAS BEEN INITIATED AND CORRECTIVE AND PREVENTIVE ACTIONS WILL BE IMPLEMENTED AS APPROPRIATE. A HEALTH HAZARD EVALUATION WAS PERFORMED AND IT WAS DETERMINED THAT THE SITUATION IS NOT LIKELY TO CAUSE SERIOUS ADVERSE HEALTH CONSEQUENCES BASED THE VERY LOW OCCURRENCE RATE FOR A BARCODE TRUNCATION EVENT AND THE PROBABILITY OF A SAMPLE MISMATCH EVENT. (B)(4).

Description of Event or Problem · 1

A CUSTOMER IN (B)(6) COMPLAINED ABOUT A BARCODE ISSUE WITH THE COBAS 6800 SYSTEM DURING VALIDATION TESTING. THE CUSTOMER HAD 3 OCCURRENCES OF BARCODES BEING TRUNCATED BY THE COBAS 6800 SYSTEM. AS THE SAMPLES ARE TRACKED WITH THE INCORRECT BARCODE IDS IN THE SYSTEM SOFTWARE THERE IS A POSSIBILITY THAT THIS CAN LEAD TO A SAMPLE MISMATCH OR THE ASSIGNMENT OF A RESULT TO THE WRONG PATIENT. THE CUSTOMER WAS VALIDATING THEIR COBAS 6800 SYSTEM WHEN THEY IDENTIFIED THE SITUATION; NO HARM OR INJURY RESULTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
349713 COBAS 6800 SYSTEM AUTOMATED BLOODBORNE PATHOGEN TEST EQUIPMENT MZF STACIE-ANN CREIGHTON NA NA

Patients

Seq Age Sex Outcome Treatment
1