FDA Adverse Event Injury Summary report: N

QUATTRO 2.5

MDR report key: 6563110 · Received May 12, 2017

Report

Report Number
3012316249-2017-00050
Event Type
Injury
Date Received
May 12, 2017
Date of Event
April 14, 2017
Report Date
May 12, 2017
Manufacturer
SHENZHEN DONGDIXIN TECHNOLOGY CO, LTD.
Product Code
GZJ
Adverse Event
Yes
Report Source
Distributor report
Reporter Occupation
RESPIRATORY THERAPIST

Narratives

Description of Event or Problem · 1

THREE PEOPLE WERE BURNED WHILE USING THE ELECTROTHERAPY DEVICE - THIS REPORT IS BASED ON ONE OF THE THREE REPORTED-BURNED PATIENTS. THE DOCTOR IS REPORTED AS USING POOR ELECTRODES, AND OTHER DEVICES HE HAS RETURNED HAVE BEEN IN POOR CONDITION. WHEN COMPASS HEALTH BRANDS WAS ABLE TO SPEAK WITH THE DOCTOR, THE DOCTOR HAD MENTIONED THAT EACH PATIENT WAS BURNED WITH THE SAME BRAND OF ELECTRODE. THIS PATIENT'S BURNS SHOWED UP ON HER SKIN IMMEDIATELY, AND LASTED FOR ONE MONTH. THE DEVICE WAS RETURNED TO COMPASS HEALTH BRANDS AND EVALUATED ON 5/9/2017. THE CUSTOMER'S COMPLAINT COULD NOT BE DUPLICATED. THE DEVICE WAS TESTED FOR PRODUCT PERFORMANCE, AND DETERMINED TO FALL WITHIN THE MANUFACTURER'S SPECIFICATIONS, AS DEFINED IN THE PRODUCT USER MANUAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
344833 QUATTRO 2.5 ELECTROTHERAPY DEVICE GZJ SHENZHEN DONGDIXIN TECHNOLOGY CO, LTD. DQ8450

Patients

Seq Age Sex Outcome Treatment
1 65 YR Other