STAIRFRIEND
Report
- Report Number
- 3005753836-2016-00002
- Event Type
- Malfunction
- Date Received
- May 9, 2017
- Date of Event
- February 24, 2015
- Report Date
- March 28, 2016
- Manufacturer
- SAVARIA CONCORD LIFTS INC
- Product Code
- PCD
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
TOTAL UNITS EFFECTED IN THE UNITED STATES 119. AS OF REPORTING APRIL 1 2016 - 44 UNITS REMAIN NOT CORRECTED. THE FOLLOWING DATES ARE CONTACTS WITH DEALERS BY PHONE AND/OR EMAIL TO ENFORCE THE REQUIREMENT TO CORRECT THE WELDED PART. INITIAL PARTS ORDER AND SHIPMENT DATE. FEBRUARY 25TH 2015, FEBRUARY 26TH 2015 ,FEBRUARY 27TH 2015. FOLLOW UP FOR WORK COMPLETION DATE. ON MAY 2015 - INSURE RECEIPT AND UNDERSTANDING OF CORRECTION AUGUST 2015 - FOLLOW UP NON COMPLETED UNITS. ON SEPTEMBER - 2015 FOLLOW UP NON COMPLETED UNITS. DECEMBER - 2015 FOLLOW UP NON COMPLETED UNITS. SALES DEPARTMENT FOLLOWING UP ON INDIVIDUAL BASIS.
DURING OPERATION IT WAS FOUND THAT SOME OF THE SEAT POST WELDS WERE NOT PROPERLY DONE AND THE WELD WOULD CRACK CAUSING THE SEAT TO TILT. ONCE TILTED THE SEAT IS UNABLE TO SWIVEL AND IF NOT ADDRESSED THE SEAT POST WELD WOULD CONTINUE TO CRACK EVENTUALLY CORNING COMPLETELY SEPARATED THERE IS THE POTENTIAL FOR THE USER TO FALL POSSIBLY CAUSING INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 337185 | STAIRFRIEND | CURVED STIAR CHAIR LIFT | PCD | SAVARIA CONCORD LIFTS INC | CSL 3000 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |