FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS NA+ SLIDES

MDR report key: 6499522 · Received April 18, 2017

Report

Report Number
1319809-2017-00040
Event Type
Malfunction
Date Received
April 18, 2017
Date of Event
March 24, 2017
Report Date
April 18, 2017
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JGS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A LOWER THAN EXPECTED SODIUM (NA+) RESULT WAS OBTAINED FROM ONE PATIENT SAMPLE PROCESSED USING VITROS NA+ SLIDES ON A VITROS 350 CHEMISTRY SYSTEM. A DEFINITIVE ASSIGNABLE CAUSE COULD NOT BE DETERMINED. THE CUSTOMER PROVIDED ACCEPTABLE HISTORICAL VITROS NA+ QUALITY CONTROL RESULTS AND ACCEPTABLE WITHIN RUN VITROS NA+ PRECISION DATA TO RULE OUT VITROS NA+ REAGENT ISSUE AND THE VITROS 350 SYSTEM AS CONTRIBUTORS TO THE EVENT. A LIKELY CAUSE OF THE LOWER THAN EXPECTED VITROS NA+ RESULT IS A PRE-ANALYTICAL SAMPLE HANDLING OR A PRE-ANALYTICAL SAMPLE MIX-UP RELATED ISSUE, ALTHOUGH THIS CANNOT BE CONFIRMED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED A LOWER THAN EXPECTED SODIUM (NA+) RESULT FROM ONE PATIENT SAMPLE (141.6 MMOL/L VERSUS EXPECTED 150.1 MMOL/L) PROCESSED USING VITROS NA+ SLIDES ON A VITROS 350 CHEMISTRY SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THE EVENT WERE TO OCCUR UNDETECTED. THE LOWER THAN EXPECTED SODIUM RESULT WAS NOT REPORTED FROM THE LABORATORY AND THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS (ORTHO) INC. COMPLAINT NUMBERS (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
283847 VITROS CHEMISTRY PRODUCTS NA+ SLIDES IN VITRO DIAGNOSTICS JGS ORTHO-CLINICAL DIAGNOSTICS 4205-0962-6876

Patients

Seq Age Sex Outcome Treatment
1